Metadata
Title
Information Technology Services
Category
undergraduate
UUID
58aac032f83648ebb42b5a2bad99044e
Source URL
https://catalog.northeastern.edu/undergraduate/information-entering-students/inf...
Parent URL
https://catalog.northeastern.edu/undergraduate/information-entering-students/
Crawl Time
2026-03-17T08:08:09+00:00
Rendered Raw Markdown
# Information Technology Services

**Source**: https://catalog.northeastern.edu/undergraduate/information-entering-students/information-technology-services/
**Parent**: https://catalog.northeastern.edu/undergraduate/information-entering-students/

IT Services is Northeastern University's central group that provides technology services, solutions, and support to all Northeastern students. Visit the **[Connect To Tech guide](https://connect-to-tech.northeastern.edu/students/)** for information and key technology resources that are particularly helpful to students, including:

- Northeastern accounts
- Access to email
- Laptop recommendations and discounts
- Canvas learning management system
- Software such as Office 365 and Adobe Creative Cloud
- Frequently used websites and mobile apps

## Technology Support and IT Service Desk

Technology support is available 24/7 online or by phone and email. Walk-up support is available at the Tech Bar on the Boston and Oakland campuses. **[G](https://service.northeastern.edu/tech?id=its_contact_us)**[**et IT Support >**](https://service.northeastern.edu/tech?id=its_contact_us)

**[service.northeastern.edu/tech](https://service.northeastern.edu/tech)**\
 617.373.HELP [4357]\
 [**help@northeastern.edu**](mailto:help@northeastern.edu)

Visit the **[Tech Service Portal](https://service.northeastern.edu/tech)** to search for how-tos and FAQs, borrow a laptop or other equipment, start a live chat, and search other resources.

Occasionally, interruptions to university systems, services, and tools can happen—when they do, get updates about them through Northeastern's **[IT status page](https://northeastern.statuspage.io/)**.