What we offer

Source: https://www.qmul.ac.uk/careers/about/what-we-offer/

Careers and Enterprise's Statement of Service

Who we are and who we work with

The QMUL Careers and Enterprise Service supports the development of employability skills and career prospects. Our aim is to give you the skills and confidence to enter the workplace and kickstart your career.  We do this through initiatives that help you understand your strengths, preferences and areas for development, identify opportunities, and learn about the world of work.  

You can use us if: 

• You are a current student at Queen Mary

• You are a graduate of Queen Mary (for 3 years from the end of your course, up to July 31st)

• You studied at Queen Mary (if you do not complete your course, you can access our support for three months)

What we offer

• Online and in-person services at times designed to work around your schedule

• One to one appointments with Career Consultants to explore your options, review your CV or personal statement, or practice for an interview

• In-curricular delivery of employability and career development modules

• The ASPIRE range of work experience and employability programmes

• Events and fairs that enable you to build your network and connect directly with employers and recruiters

• Workshops to develop and refine your employability skills

• Access to resources to help you with job applications and build skills for success

• Dedicated platforms to practice interviews and assessments, and develop skills

• Job and work experience vacancies tailored to QMUL students and graduates

What you can expect from us

• Careers staff who are professional, helpful and welcoming

• Confidential and tailored advice, guidance and information

• High quality services that address key areas for development and adapt to your needs

• Timely and targeted communications about upcoming events, opportunities and programmes

• Sourcing and development of resources that best support your career development

• Engagement with top employers across all sectors

What we expect from you

Whether you are a current student or a recent graduate, we expect you to adhere to the standards set out by the university. This would appear as: 

• A proactive attitude to your career journey; be ready to engage and take action

• A punctual and professional approach to using our services. Turn up on time, and let us know if you can’t make it

• Behaviour that conforms to the University’s Code of Student Discipline

• Confidentiality goes both ways. Please don’t record appointments without seeking permission from your consultant first

• Honest feedback on your experience. This helps us maintain high standards of service

Accessibility, equality and diversity

Queen Mary Careers and Enterprise is committed to equality, diversity and inclusion. We aim to ensure all individuals have an equal access to and benefit from our services and opportunities, regardless of any special or protected characteristics. 

For specific resources supporting students with a disability, you can find out more here. For resources supporting students from a black and minority ethnic background , please see here.

Giving us feedback

Feedback, both positive and negative, underpins continuous, quality improvement of our service and is vital to us. 

If you are a student or graduate of Queen Mary, we encourage you to try settling a complaint informally in the first instance. Please speak to a member of staff that you have been dealing with in Careers and Enterprise as soon as possible to explain your concerns.  

Current students can contact us and submit a complaint via AskQM. Graduates can email us at careers@qmul.ac.uk.  

If it has not been possible to reach an informal resolution, and you wish to pursue your complaint, complete the stage 1 complaint form (see policy link below) and send to j.baines@qmul.ac.uk.   

Timescales and further steps are detailed in the Queen Mary Students Complaints Policy.