# Advice and Counselling

**Source**: https://www.qmul.ac.uk/newstudents/life-on-campus/advice-and-counselling/
**Parent**: https://www.qmul.ac.uk/newstudents/faqs/finance/

## Worried about settling into university life? We've got you covered.

The Advice and Counselling Service provides a range of specialist, professional and confidential services to support students and applicants.

You can find out more about what services we offer on the [Advice and Counselling Service](https://www.qmul.ac.uk/welfare/) website, and get in touch by logging an enquiry [via AskQM](https://askqm.qmul.ac.uk/s/).

We have a team of Counsellors to support you with emotional and personal issues. Our Counsellors offer a range of confidential support for students, including face-to-face and online counselling, group counselling, as well as a variety of psychological groups and workshops.

We understand and recognise that we have a diverse student population who experience a range of challenges that might bring them to our service. We aim for all our team to be a culturally informed and sensitive however recognise that some of our students would feel more comfortable working with a counsellor who aligns with their identity and experiences.

If you would like to see a counsellor from a specific background or gender, please do request this in your form. Although it is not always possible we will try our best to accommodate you within the capacity of the service and/or assist with an external referral that may be better placed to meet your request.

Please note during very busy periods, specific requests may unfortunately result in a longer delay in being seen so you may wish to instead request the first available appointment and discuss specific requests/ onward referrals during that meeting.

Our [Wellbeing Advisors](https://www.qmul.ac.uk/welfare/wellbeing-support/wellbeing-advice/) support students with managing everyday difficulties that may be impacting on their overall wellbeing and mental health.

Our [Mental Health Advisors](https://www.qmul.ac.uk/welfare/wellbeing-support/mental-health-advice/) provide practical support and interventions to help a student manage their diagnosed mental health condition. They can also advise students with no existing diagnosis of mental health condition but are experiencing mental health difficulties.

The [Sexual Assault and Harassment Adviser (SAHA)](https://www.qmul.ac.uk/welfare/sexual-harassment-advice/)s are specialist advisers in the Advice and Counselling Service who provide emotional and practical support to any student who has experienced sexual assault or harassment, whether that’s happened recently or in the past. They can support you whether this happened at University or not.

[Welfare](https://www.qmul.ac.uk/welfare/money-and-practical-advice/careexperienced/) and [International Student Advisers](https://www.qmul.ac.uk/welfare/visas-international-advice/) provide specialist advice and guidance about financial, legal, practical and immigration issues during your studies. They can also provide advocacy and representation if your situation is more complicated. They offer specialist support to [care experienced](https://www.qmul.ac.uk/welfare/money-and-practical-advice/careexperienced/) and [estranged students](https://www.qmul.ac.uk/welfare/money-and-practical-advice/withoutfamilycontact/), [students who are carers](https://www.qmul.ac.uk/welfare/money-and-practical-advice/carers/) and students with a [forced migration background](https://www.qmul.ac.uk/welfare/money-and-practical-advice/refugee-or-asylum/). They also support students in situations of, or at risk of, [relationship or familial abuse, 'Honour'-based Abuse and Forced Marriage](https://www.qmul.ac.uk/welfare/money-and-practical-advice/domesticabuse/)

We have lots of helpful practical guidance on our website, including:

- [Money advice](https://www.qmul.ac.uk/welfare/money-and-practical-advice/) – how to fund your studies, plan your budget, pay your tuition fees, and funding for students with specific circumstances
- What to do [if your Student Finance is delayed](https://arcs.qmul.ac.uk/students/finances/bursaries-grants-scholarships/qmul-emloans/)
- Support for [students without family contact](https://www.qmul.ac.uk/welfare/money-and-practical-advice/withoutfamilycontact/) or who are [care experienced](https://www.qmul.ac.uk/welfare/money-and-practical-advice/careexperienced/)
- [Essential information](https://www.qmul.ac.uk/welfare/visas-international-advice/do-i-need-a-visa/euss/) for students from the EU/EEA or Switzerland about your rights in the UK and what you need to do
- [Information for international students](https://www.qmul.ac.uk/welfare/visas-international-advice/) – visas, money, changes to your studies, travelling in and out of the UK

You can find information about emotional support on our website, including:

- [Wellbeing Resources](https://www.qmul.ac.uk/welfare/wellbeing-support/wellbeing-resources/)
- [Help in a crisis](https://www.qmul.ac.uk/welfare/help-in-a-crisis/)

You can [find out more about our services and how to contact us on our website](https://www.qmul.ac.uk/welfare/about-us/contact-us/).