# How do I pay my library fines/fees online?
**Source**: https://libfaq.ntu.edu.sg/faq/266811
**Parent**: https://www.ntu.edu.sg/education/libraries
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##
You may pay your NTU Library fines/fees online.
RSIS Library fines/fees can be paid online [here](https://wis.ntu.edu.sg/webexe/owa/e_payment_nes.payment_detail?id=6C57CD698B792425&fn=32675CD20ECC661D). For NIE Library fines/fees, please view the payment options [here](https://library.nie.edu.sg/fines-and-fees).
Please follow these instructions to pay your NTU Library fines/fees online.
1. Go to <https://www.ntu.edu.sg/life-at-ntu/student-life/onestop/payment-services>
- Note: if this page does not load for you, please clear your cache or try a different browser.\
2. Please click on the button according to whether you are a matriculated student, staff, NTU Alumni, or a member of the public. NIE students, please select [Payment (Alumni/Public/Staff)](https://www.ntu.edu.sg/life-at-ntu/student-life/onestop/payment-services "https://www.ntu.edu.sg/life-at-ntu/student-life/onestop/payment-services")
- For NTU students, you will be prompted to sign in with your student Network ID and password. When the page reloads, click on "Make a Payment". \
3. In the drop down menu, search for **"\*library"** and select the fine or fee you would like to pay then click on the "Pay" button. Please ensure your **pop-up blocker is disabled**, otherwise nothing will happen when you click "Pay".\
4. In the following page -
- For students, all your details will have been pre-filled for you. Proceed to Step 5.
- Staff/Alumni/Public: Please input your details and make sure that it's correct, an acknowledgment email will be sent to your email once the payment has been processed.\
5. Select PayNow or Credit/Debit Card, input the amount, and click "Make Payment". You will be directed to a QR code (for PayNow) or a page requesting your Visa or Mastercard details.
Please note that it may take up to **2 working days** to update the fines/fees records in your library account.
### Links & Files
- [Can I pay my library membership fees online?
Opens in new window](https://libfaq.ntu.edu.sg/faq/266829)
- [Where do I pay my library fine(s)?
Opens in new window](https://libfaq.ntu.edu.sg/faq/261942)
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## Related FAQs
## Topics
- [Payment of Library Fines/Fees](/search/?t=0&adv=1&topics=Payment%20of%20Library%20Fines%2FFees)
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