# Public Relations and Information Office
**Source**: https://www.uniroma1.it/en/pagina/public-relations-and-information-office
**Parent**: https://www.uniroma1.it/en/
The Public Relations and Information Office is a qualified centre of assistance and guidance, specialised in finding out the appropriate solutions for every single case and to manage the reports concerning difficulties and problems.
In particular, the Office provides information regarding the University organisation, the reference regulation, the persons in charge and the status of the administrative proceedings.
The services offered are addressed to all kinds of University users, both internal (personnel, students, etc.) and external (other administrative bodies, firms, etc.).
The Public Relations and Information Office favours the development and integration of internal communication among administrative offices and proposes periodical verification of the services' quality.
The Office is also deeply committed to reinforcing information dissemination through modern communication channels, preferring email and online services.
**Public Relations and Information Office Online Help Desk**
Users can now Zoom Sapienza's Public Relations and Information Office as well as get in touch by phone and email.
English-speaking operators available on specific days.
See contact section for the link.
**Please note:**Due to the cyber-attack and the subsequent prolonged inoperability of our IT systems, **we are unable to process any emails received prior to February 9**. Therefore, we kindly ask anyone who has contacted our office to email us again, unless their issue has already been resolved through channels other than email. Thank you for your patience and cooperation.
**URP\
Public Relations Office**
**Head of Unit**\
Daniela Vingiani
**Staff**
Fernanda Curto
Stefano Gozzi
Maria Teresa Lolli\
Anna Maria Sansalone\
Riccardo Ronsivalle
Luka Ceraolo (translations)
**Spoken Languages**\
Italian/English
**Opening Hours**\
Monday, Wednesday and Friday\
From 9.00 to 12.00\
Tuesday and Thursday\
From 14.30 to 16.30
T (+39) 06 4969 0402–3-4-5\
F (+39) 06 4991 4570
[Public Relation Area](mailto:urp@uniroma1.it)
[Online Help Desk on Zoom](https://uniroma1.zoom.us/j/86573608090?pwd=VmEwY2ZncGhFaUF5QkFHa05PQnhCQT09)\
(Mon-Wed -Fri 9 am-12 noon)
Rettorato
Address
Piazzale Aldo Moro 5
00185
-
Roma
, RM
,
Italy
Navigation
[Getting here, maps and information](https://www.uniroma1.it/en/pagina/where-am-i)
[Self-Certification Assessment](https://www.uniroma1.it/en/pagina/self-certification-assessment)
[Service assessment survey](https://www.uniroma1.it/en/pagina/service-assessment-survey)
Downloads
[Survey results 2022 (in Italian)](https://www.uniroma1.it/sites/default/files/field_file_allegati/rappresentazione_grafica_valutazione_del_servizio_-_urp-_2022_0.pdf "rappresentazione_grafica_valutazione_del_servizio_-_urp-_2022.pdf")
[Survey results 2023 (in Italian)](https://www.uniroma1.it/sites/default/files/field_file_allegati/rappresentazione_grafica_valutazione_del_servizio_-_urp-_2023_0.pdf "rappresentazione_grafica_valutazione_del_servizio_-_urp-_2023.pdf")
[Survey results 2023 (in English)](https://www.uniroma1.it/sites/default/files/field_file_allegati/rappresentazione_grafica_valutazione_del_servizio_-_urp-_2023_utenza_lingua_inglese_0.pdf "rappresentazione_grafica_valutazione_del_servizio_-_urp-_2023_utenza_lingua_inglese.pdf")
[Survey results 2024 (in Italian)](https://www.uniroma1.it/sites/default/files/field_file_allegati/rappresentazione_grafica_valutazione_del_servizio_2024_0.pdf "rappresentazione_grafica_valutazione_del_servizio_2024.pdf")
[Survey results 2024 (in English)](https://www.uniroma1.it/sites/default/files/field_file_allegati/rappresentazione_grafica_valutazione_del_servizio_utenti_lingua_inglese_2024_0.pdf "rappresentazione_grafica_valutazione_del_servizio_utenti_lingua_inglese_2024.pdf")