# Contact Us

**Source**: https://bursar.uchicago.edu/contact-us
**Parent**: https://bursar.uchicago.edu/tuition-and-fees/tuition-and-fees-2025-26/tuition-and-fees-2025-26-college

## Contact Us - 24/7 Self-Service Options

The Office of the Bursar offers a myriad of self-service options to provide any necessary information and answer any questions you may have.

| University Students | University Parents/Alumni/Sponsors | Laboratory parents | University Staff |
| --- | --- | --- | --- |
| [Office of the Bursar Website](https://bursar.uchicago.edu/en) | [Office of the Bursar Website](https://bursar.uchicago.edu/en) | [Laboratory School Website](https://www.ucls.uchicago.edu/admissions/tuition-benefits-and-billing) | [UChicago Intranet](https://intranet.uchicago.edu/organization/administration-and-offices/bursar) |
| [My.UChicago Student Portal](https://portal.uchicago.edu/ais/) | [Authorized User Portal](https://commerce.cashnet.com/cashneti/static/epayment/uchicagopay/login)\* | [Lab School Portal](https://uchicago.service-now.com/services?id=services_sc_cat_item&sys_id=0951cb7c1b771c108baded31b24bcbd4) | [Bursar Employee Knowledge Base](https://uchicago.service-now.com/services?id=kb_category&kb_category=74c8841793a1869024c133066aba103e) |
| [Instagram](https://www.instagram.com/uchicagobursar/) | [Facebook](https://www.facebook.com/profile.php?id=61555304370151&sk=friends_likes) | N/A | [LinkedIn](https://www.linkedin.com/company/university-of-chicago-office-of-the-bursar/?viewAsMember=true) |

\*If you have not yet been made an authorized user, go to our [Authorized User Access Webpage](https://bursar.uchicago.edu/services/authorized-user-access) for steps on how to receive approval.

## Contact Us - Submit a Service Request/Question

If you have questions or wish to submit a service request you may contact us anytime and we will respond within three business days.

| University Students | University Parents/Alumni/Sponsors | Laboratory parents | University Staff |
| --- | --- | --- | --- |
| [Student Contact Form](https://uchicago.service-now.com/esc?id=sc_cat_item&sys_id=48b1b5501b3f5c50331fb8cc1d4bcb83) | [Parent/Alum/Sponsor Contact Form](https://uchicago.service-now.com/services?id=services_sc_cat_item&sys_id=0951cb7c1b771c108baded31b24bcbd4) | [Lab School Contact Form](https://uchicago.service-now.com/services?id=services_sc_cat_item&sys_id=0951cb7c1b771c108baded31b24bcbd4) | [Staff Contact Form](https://uchicago.service-now.com/esc?id=sc_cat_item&sys_id=2533dfb01bf71c108baded31b24bcb8a) |

## Contact Us - Live Service Options

If you have more personal questions, or if the information you are seeking cannot be found within our self-service options, we have live contact alternatives where you may speak with an Office of the Bursar team member.

| university Students/University Parents/Lab Parents/Alumni/Sponsors |
| --- |
| Live Chat: **Mon-Thurs:** 1:30pm-3:30pm **[Live Chat](##)\*** |
| Phone Hours: **Mon-Thurs:** 10am-3pm **Friday:** 11am-3pm / Phone #: [(773) 702-8000](tel:7737028000)\* |

*\**Chat is recommended for general guidance inquiries. Please refrain from sending any identifiable information through Chat and utilize our Contact Us forms listed above when necessary. Chat and phone service availability may be impacted during high volume periods and unavailable during [university holidays](https://www.uchicago.edu/education-and-research/academic-calendar).**

## Special Hours

- *Phones and chat will be closed on Thursday, March 12th, and reopen on Friday, March 13th following the hours you see above.*