# Student Immigration Advising Team
**Source**: https://www.uottawa.ca/study/international-students/immigration/student-immigration-advising-team
**Parent**: https://www.uottawa.ca/study/international-students
If you have questions about your immigration documents, or about your immigration status as a student in Canada, we are here to help. Our student advisers are certified professionals: they are either Regulated Canadian Immigration Consultants (RCICs) or Regulated International Student Immigration Advisers (RISIAs). They are authorized to advise on matters related to the temporary resident status of students.
## On this page
[What we can help you with](https://www.uottawa.ca/study/international-students/immigration/student-immigration-advising-team#p-86667890-f1b1-4707-9333-6b4b5ce65d26)
[Who can access our services](https://www.uottawa.ca/study/international-students/immigration/student-immigration-advising-team#p-1373146b-c122-4053-82b9-46d60cff0448)
[How to access our services](https://www.uottawa.ca/study/international-students/immigration/student-immigration-advising-team#p-a88d0d92-2009-42c5-9669-1ac674b8d4cd)
## What we can help you with
Our team can advise on:
- **Study permits**: study permit applications, extensions and changes of conditions, student status conditions, work authorization for international students, etc.
- **Work permits**: Co-op work permits, post-graduation work permits (PGWP).
- **Visas**: temporary resident visas (TRVs), electronic travel authorizations (eTAs).
- **Student status**: impact of part-time studies, and/or taking a leave from studies, on immigration status.
Please note that our advisers **cannot represent you** in your applications to Immigration, Refugees and Citizenship Canada (IRCC).
If the topic of your immigration question isn’t listed above, or if it relates to permanent residence or citizenship, we recommend that you consult a licensed immigration professional authorized to advise you on these topics. You can [find an immigration professional](https://college-ic.ca/protecting-the-public/find-an-immigration-consultant?l=en-US) through the College of Immigration and Citizenship Consultants (CICC).
## Who can access our services
- Newly admitted students become eligible for immigration advising **as soon as they receive an offer of admission** to the University of Ottawa.
- **Current study permit holders** have access to the **full range of immigration services** during their studies.
- Immigration support remains available for **up to 180 days after completing a program**.
## How to access our services
There are several ways to connect with our Student Immigration Advisers:
### Let’s Talk Immigration: weekly online drop-in sessions
- [Join a live group session](https://www.uottawa.ca/study/events-all/lets-talk-immigration) to ask questions and hear answers to other students’ queries.
- The Zoom link remains the same each week.
- Ideal for general questions and real-time support.
### Virtual line
[Join our virtual line](https://university-of-ottawa.app.qless.com/kiosk/2a036a93-42f7-41be-880b-b172199bae17?locale=en) to speak to an immigration advisor in person or request a callback.
### Tutorials on how to submit immigration applications
Our immigration advisers have created step-by-step guides on how to apply for a study permit, a study permit extension and a post-graduation work permit (PGWP). You can consult these below:
1. [How to apply for a study permit from outside Canada](https://www.uottawa.ca/study/international-students/immigration/studying-in-canada/how-to-apply-for-study-permit-outside-canada/application-guide)
2. [How to apply for a study permit extension](https://www.uottawa.ca/study/international-students/immigration/studying-in-canada/how-to-apply-for-study-permit-extension/application-guide)
3. [How to apply for a post-graduation work permit (PGWP)](https://www.uottawa.ca/study/international-students/immigration/working-in-canada/how-to-apply-for-post-graduation-work-permit/step-by-step-post-graduation-work-permit-application-ircc-secure-account-gckey)
### Email
If your question is private or sensitive, send us an email at [[email protected]](https://www.uottawa.ca/cdn-cgi/l/email-protection#b6dfdbdb9bdfd8c2daf6c3f9c2c2d7c1d798d5d7).
## Contact us
### [InfoService](https://www.uottawa.ca/en/contact/infoservice)
[Tabaret Hall](https://www.uottawa.ca/about-us/administration-services/facilities/campus-maps/tabaret-hall)\
550 Cumberland Street, Room 129\
Ottawa ON K1N 6N5\
Canada\
Email: [[email protected]](https://www.uottawa.ca/cdn-cgi/l/email-protection#c7aeaaaaeaaea9b3ab87b288b3b3a6b0a6e9a4a6)
[Secure a spot in our virtual line](https://university-of-ottawa.app.qless.com/kiosk/2a036a93-42f7-41be-880b-b172199bae17?locale=en) to speak to an immigration advisor.
For hours of operation, see our [general contact page](https://www.uottawa.ca/en/contact).
Let's talk immigration - weekly advice sessions
[Join us online](https://www.uottawa.ca/study/events-all/lets-talk-immigration)