# Teaching and Learning Support Service (TLSS)
**Source**: https://saea-tlss.uottawa.ca/en
**Parent**: https://www.uottawa.ca/study/undergraduate-studies
[About the TLSS](https://saea-tlss.uottawa.ca/en/)
[Faculty member](https://saea-tlss.uottawa.ca/en/about-tlss/persona-professor)
[Teaching Assistant](https://saea-tlss.uottawa.ca/en/about-tlss/persona-teaching-assistant)
[Student](https://saea-tlss.uottawa.ca/en/about-tlss/persona-student)
[Site Map](https://saea-tlss.uottawa.ca/en/about-tlss/site-map?view=html&id=1)
[Virtual assistant](https://saea-tlss.uottawa.ca/en/about-tlss/virtual-assistant)
[Accessibility](https://saea-tlss.uottawa.ca/en/about-tlss/website-accessibility)
[Quality Matters](https://saea-tlss.uottawa.ca/en/about-tlss/quality-matters)
[Course design](https://saea-tlss.uottawa.ca/en/course-design)
[Types of courses](https://saea-tlss.uottawa.ca/en/course-design/types-of-courses)
[Assessing student learning](https://saea-tlss.uottawa.ca/en/course-design/student-assessment)
[Universal Design for Learning (UDL)](https://saea-tlss.uottawa.ca/en/course-design/universal-design-for-learning-udl)
[Inclusive pedagogies](https://saea-tlss.uottawa.ca/en/course-design/inclusive-pedagogies-intro-page)
[Academic integrity](https://saea-tlss.uottawa.ca/en/course-design/academic-integrity)
[Artificial Intelligence (AI)](https://saea-tlss.uottawa.ca/en/course-design/artificial-intelligence-ai)
[Trainings](#)
[For faculty members](https://saea-tlss.uottawa.ca/en/training-and-events/training-for-faculty-members)
[For TAs](https://saea-tlss.uottawa.ca/en/training-and-events/training-for-teaching-assistants)
[Certificate in University Teaching](https://saea-tlss.uottawa.ca/en/training-and-events/certificate-in-university-teaching)
[Offered by partners](https://saea-tlss.uottawa.ca/en/training-and-events/training-offered-by-partners)
[All trainings](https://saea-tlss.uottawa.ca/en/training-and-events/all-upcoming-training)
[Events](#)
[Keynote lectures](https://saea-tlss.uottawa.ca/en/events/upcoming-keynote-lectures)
[Kesarwani lecture](https://saea-tlss.uottawa.ca/en/events/kesarwani-lecture)
[Special events](https://saea-tlss.uottawa.ca/en/events/special-events)
[All events](https://saea-tlss.uottawa.ca/en/events/all-upcoming-events)
[Teaching technologies](https://saea-tlss.uottawa.ca/en/teaching-technologies)
[Documentation](https://saea-tlss.uottawa.ca/en/teaching-technologies/dropfiles)
-------------------------------------
[Virtual Campus (Brightspace)](https://saea-tlss.uottawa.ca/en/teaching-technologies/virtual-campus-brightspace)
[Syllabus design (Simple Syllabus)](https://saea-tlss.uottawa.ca/en/teaching-technologies/syllabus-design-simple-syllabus)
[Web conferencing (Zoom and Teams)](https://saea-tlss.uottawa.ca/en/teaching-technologies/video-conferencing-zoom-and-ms-teams)
[Class participation (Wooclap)](https://saea-tlss.uottawa.ca/en/teaching-technologies/classroom-participation-wooclap)
[Course recording (YuJa)](https://saea-tlss.uottawa.ca/en/teaching-technologies/course-capture-yuja)
[Academic integrity (Turnitin Originality - Respondus)](https://saea-tlss.uottawa.ca/en/teaching-technologies/academic-integrity-ouriginal-respondus)
[Other technologies](https://saea-tlss.uottawa.ca/en/teaching-technologies/other-recommended-technologies)
[Toolbox](https://saea-tlss.uottawa.ca/en/teaching-technologies/teaching-toolbox)
[Faculty partners](https://saea-tlss.uottawa.ca/en/faculty-partners)
[Funds and awards](https://saea-tlss.uottawa.ca/en/funds-and-awards)
[TA Excellence Award](https://saea-tlss.uottawa.ca/en/funds-and-awards/ta-excellence-award)
[Teaching awards list](https://saea-tlss.uottawa.ca/en/funds-and-awards/teaching-awards-list)
[Chair in University Teaching](https://saea-tlss.uottawa.ca/en/funds-and-awards/chair-in-university-teaching)
[Governance](https://saea-tlss.uottawa.ca/en/governance)
[Vice-Provost, Academic Affairs](https://www2.uottawa.ca/about-us/provost/vice-provost-academic-affairs)
[Director](https://saea-tlss.uottawa.ca/en/governance/director-general)
[Our services, mission and values](https://saea-tlss.uottawa.ca/en/governance/services-mission-values)
[TLSS reports](https://saea-tlss.uottawa.ca/en/governance/annual-reports)
[Distinctions received](https://saea-tlss.uottawa.ca/en/governance/awards-received-by-the-tlss)
## Take advantage of top-notch teaching technologies, learning spaces, pedagogical support and training and use them to push the boundaries of education.
## Support tailored to you
[Faculty member](https://saea-tlss.uottawa.ca/en/about-tlss/persona-professor)
[Teaching Assistant](https://saea-tlss.uottawa.ca/en/about-tlss/persona-teaching-assistant)
[Student](https://saea-tlss.uottawa.ca/en/about-tlss/persona-student)
## Key resources
LOGIN REQUIRED
### [Maestro](https://maestro.uottawa.ca/en "Link to the Maestro portal for professors")
Create, merge or request a virtual space for your courses.
LOGIN REQUIRED
### [Brightspace](https://saea-tlss.uottawa.ca/en/teaching-technologies/virtual-campus-brightspace-for-instructors "Link to the TLSS page about Brightspace (D2L)")
Design, deliver, manage and share your course content via a central digital platform.
NO LOGIN REQUIRED
### [Training activities](https://saea-tlss.uottawa.ca/en/training-and-events)
Benefit from webinars, hands-on training, panels, conferences and more.
## Take the next step
[---
Browse teaching technologies\](https://saea-tlss.uottawa.ca/en/teaching-technologies)
[---
Get help using a classroom\](https://saea-tlss.uottawa.ca/en/learning-spaces-equipment/classrooms#classroom-support)
[---
Book a pedagogical consultation\](https://saea-tlss.uottawa.ca/en/about-tlss/request-consultation-form)
[---
Attend a workshop or event\](https://saea-tlss.uottawa.ca/en/training-and-events/all-upcoming-training)
## TLSS training and assistance
At the beginning of each semester, we offer training events covering Brightspace, instructional technologies, teaching strategies, and more. Please take a look at [our upcoming events](https://saea-tlss.uottawa.ca/en/training-and-events/training-for-faculty-members). You can also [visit our lab](https://saea-tlss.uottawa.ca/en/teaching-technologies/virtual-campus-brightspace-for-instructors#lab), where experts can answer all your questions about learning technologies, course design, and more.
We offer **24/7 service** for help with Brightspace. Find the help you need 24 hours a day, seven days a week, 365 days per year:
- [The chat on the support portal](https://community.brightspace.com/uottawa/s/)(quickest method)
- Phone: [(866) 811-3201](tel:+18668113201)
- [Support form](https://community.brightspace.com/uottawa/s/contactsupport)
You can also consult the [documentation](https://saea-tlss.uottawa.ca/en/teaching-technologies/virtual-campus-brightspace-for-instructors#documentation) we developed for you or the [Brightspace community](https://community.d2l.com/brightspace/kb/higher-ed-instructor-documentation).
## Stay in touch
#### Contact us
Vanier Hall, Room 1001\
136 Jean-Jacques Lussier \
Ottawa (Ontario) K1N 6N5\
\
[Support form\](https://saea-tlss.uottawa.ca/en/about-tlss/support-request-topdesk "Link to the TLSS support form")613-562-5300
#### Office hours
Monday to Friday - 8:45 a.m. to 4 p.m. \
June 1 to August 31 - Closed at 3 p.m.
[fab fa-linkedin](https://www.linkedin.com/company/uottawa-saea-tlss)
#### Subscribe to our newsletter
Stay updated with the latest TLSS activities, such as training, teaching technologies, awards, funds, etc.
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