Metadata
Title
Payment of fees
Category
courses
UUID
cf805deecfdb404fa1b456bea44b1e1b
Source URL
https://www.uottawa.ca/study/fees-financial-support/student-accounts/payment-fee...
Parent URL
https://www.uottawa.ca/study/career-experiential-learning/coop/fees
Crawl Time
2026-03-18T07:45:46+00:00
Rendered Raw Markdown

Payment of fees

Source: https://www.uottawa.ca/study/fees-financial-support/student-accounts/payment-fees Parent: https://www.uottawa.ca/study/career-experiential-learning/coop/fees

Essential information for understanding the payment of your admission deposit and university fees.

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Admission deposit payment dates

The deadline for paying your admission deposit, if applicable, is specified in your offer of admission and can be found in your Admission File, both available via uoZone.

The deposit secures your place in the program to which you have been admitted and, if applicable, allows you to obtain a provincial attestation letter. The deposit amount will go towards your tuition fees for your admission term and it will be credited to your account when you enrol. Your tuition deposit is non-refundable, except if your study permit application is rejected by IRCC.

If you have trouble accessing uoZone, contact Information Technology.

University fees payment dates

University fees are payable by the due date indicated on your Statement of account. All the important dates can also be found on the Important dates and deadlines page. If you register after the published deadline, you must pay your feesas soon asyour course selection is approved.

To access your statement of account log in to uoZone, click the Applications tab, select Student Center and click on Statement of Account.

If you have trouble accessing uoZone, contact Information Technology.

For questions about your tuition fees or your financial account, contact InfoService.

Late payment

Students are required to pay their fees before the due date published on their statement of account or to make satisfactory payment arrangements.

If we do not receive your payment on time, a late payment administrative fee of $60* plus interest at the prime rate of the National Bank of Canada plus 9% is added automatically to your account.

In accordance with the regulation B-7 for undergraduate students and the regulation C-9.4 for graduate students, a student who has an outstanding balance or other financial obligations to the University cannot obtain any official document from the University (certification, transcript, diploma, etc.) attesting to the completion of a degree or diploma.

The University of Ottawa uses different ways to inform students about their student account, including our website, uoZone and email notices. We do not cancel late payment penalties because you did not check your @uOttawa email account or uoZone on a regular basis.

If you have trouble accessing your email account or uoZone, call Computing and Communications Services at 613-562-5800 ext. 5000. You are responsible for paying your tuition fees within the prescribed time limits regardless of whether you receive a notification or not, because you have online access to your statement of account at all times.

*Theseadministrative feeshave been approved by the Board of Governors.

Mandatory meal plans (if applicable)

If you have not paid the mandatory meal plan portion of your student account, you may be denied access to the 24/7 All-you-care-to-eat dining hall until you have paid the mandatory meal plan in full. Terms and conditions section 14.2

The University is not responsible for delays beyond its control.

Financial planning

Please note that the Financial Aid and Awards Service offers students not only financial aid, bursaries and scholarships, but also other services like counselling to help you manage your finances, so you can start, continue and complete your postsecondary education more easily.

Admission deposits and university fees are paid using the same methods.

Make a payment within Canada

Online bill payment (preferred method)

To make your payment, visit your financial institution's website. Look for the payee named "University of Ottawa" and enter your student number as your account number.

If you're paying your full student account balance, which includes tuition fees, housing fees, and any other charges listed on your statement of account, select "University of Ottawa-Tuition" as the payee.

For housing fees only, choose "University of Ottawa-Housing" as the payee and enter your student number as the account number.

Online payments reflect on your statement of account, within 72 hours.

Online credit or debit card payment (Visa or Mastercard)

The University of Ottawa offers an online payment option for debit and credit cards through its partnership with CIBC Student Pay. This option includes a non-refundable convenience fee collected directly by CIBC Student Pay at a rate of 2.50% of the payment amount. This fee is paid directly to CIBC Student Pay, not to the University of Ottawa.

Online card payments reflect on your statement of account, within 72 hours.

Steps to follow:

Step 1: Select CIBC Student Pay

Step 2: Enter the required information.

Step 3: On the CIBC platform:

Step 4:Track your payment using your Reference ID.

For questions about this payment system, please contact CIBC by email at [email protected] or call:

In person at your financial institution

If you have a Canadian bank account, you may make a payment at the teller with a copy of your statement of account. Your student number printed on the top right-hand corner of your statement of account is needed to ensure the payment is transferred to your student account.

To access your statement of account log in to uoZone, click the Applications tab, select Student Centerand click on Statement of Account.

Don't have a bank account or need a bank close by?

Just bring your University of Ottawa statement of account to the National Bank branch at 232 Rideau Street. The bank will accept your payment, stamp your statement as proof of payment and transfer your payment to the University of Ottawa within 72 hours. Please note that there is a $2 fee for this service.

Important:The National Bank branch at 232 Rideau Street is temporarily closed. You may visit the branch at 50 O'Connor or 355 Montreal Road.

Cheque, bank draft or money order

Important: Be sure that your student number is written on each cheque, bank draft or money order, to the order of The University of Ottawa.

Allow 2 weeks after reception of this type of payment for the credit to be reflected on your student account. For faster results, please use electronic payments.

The mailing address to send this method of payment is:

InfoService\ Tabaret Hall\ 75 Laurier Avenue East\ Ottawa ON  K1N 6N5

The University of Ottawa does not accept post-dated cheques.

Important: If the bank returns your cheque, an administrative fee of  $50* is added to your account, in addition to late payment fees and interest at the prime rate of the National Bank of Canada plus 9%, if applicable.\ \ Theseadministrative feeshave been approved by the Board of Governors.

Make a payment from outside of Canada

To pay from outside of Canada, you are required to use one of the two payment platforms offered by uOttawa (CIBC or Convera). Both platforms allow you to pay securely and quickly, in the currency of your choice. On average, payment will be processed within 14 days. Please ensure you have allowed enough time for processing to avoid late charges.

CIBC Student Pay

The CIBC Student Pay platform allows you to securely pay student fees (which are in Canadian dollars) in the currency of your choice. Please note that you do not need to go to a CIBC bank branch or have a CIBC bank account to use this service. See the CIBC information sheetfor more details.

Steps to follow:

Step 1: Log in to uoZone. Under Finances and jobs, select International Payment Options.

Step 2: Select CIBC International Student Pay

Step 3: Process the payment.

Step 4: On the CIBC platform

Step 5: Note your Reference ID to track your payment.

Steps to follow (third party):

Step 1: Select CIBC Student Pay.

Step 2: Process the payment.

Step 3: On the CIBC platform

Step 3: Track your payment using your Reference ID.

If your local currency is not on the list of payment options, you must choose another currency for your payment.

For other questions about this payment system please contact CIBC by email at [email protected] or call:

The amount you transfer to the University of Ottawa must be only for university fees. To find out your balance, see your online statement of account. The University of Ottawa reserves the right to hold any funds sent in excess of tuition and other university fees for a subsequent session.

Convera

Convera offers you a simple, secure, and smart way to pay your tuition, deposits, and student fees. Convera’s platform (GlobalPay for Students) is trusted by 900+ institutions worldwide to enable payments in 140+ currencies across 200+ countries and territories.

See the Covera information sheet for details.

Steps to follow:

Step 1:Log in to uoZone. Under Finances and jobs, select International Payment Options.

Step 2: Select Convera.

Step 3: Process the payment.

Step 4: Make payment

Step 5:Track your payment

Steps to follow (third party):

Step 1: Select Convera.

Step 2: Process the payment.

Step 3: Make payment.

Step 4: Track your payment

If your local currency is not on the list of payment options, you must choose another currency for your bank-to-bank transfer.

Please note that the exchange rate quoted is valid for 72 hours from the time indicated on the confirmation you receive after clicking on the Submit button. Convera must receive your payment within 72 hours of you receiving the currency quote. If Convera receives your payment after the 72-hour period, it makes the currency conversion using the current exchange rate.

For other questions about this payment system, please contact Convera.

The amount you transfer to the University of Ottawa must be only for university fees. To find out your balance, see your online statement of account. The University of Ottawa reserves the right to hold any funds sent in excess of tuition and other university fees for a subsequent session.

Important:You cannotuse the following methods to pay your university fees:

Payment made by a third party: Please note that any payment made towards a student account will be considered the student’s property. The University does not reimburse third parties.

Payment receipt

Admission deposit

To confirm receipt of your deposit, consult your Admission File in uoZone. Please allow 48 hours for a payment made from within Canada and 14 business days for an international payment. Once the payment has been processed, this deposit will be applicable to your tuition fees; however, it will not be recorded on your statement of account until you have registered for your courses.

University fees

University fees payments will appear in your statement of account. Your statement of account reflects your current financial standing. To access it log in to uoZone, click the Applications tab, select Student Center and click on Statement of Account.

Below is the complete list of payment plans available at the University of Ottawa, designed to assist you with the payment of your university fees. Please read the full list carefully. Some options come with restrictions or have eligibility criteria.

Grace period for financial aid students

Elimination of grace period

Please note that starting with the fall 2020 term, you will no longer have to request a grace period to pay your tuition fees. The deadline for paying tuition fees will now be the same as the deadline to withdraw from a course with a full reimbursement.

If your university fees remain unpaid after the deadline, interest and late payment fees will apply, even if you haven’t received your government loan or grant. The University of Ottawa is not responsible for external waiting periods. We recommend that you apply for financial aid at least two months before the start of classes.

As a government loan recipient, you must use the loan to first pay your University of Ottawa tuition fees, and then pay any other educational or living expenses. For more information, see the Financial Aid and Awards website.

Promise to Pay – By term

This payment plan is unavailable for the spring–summer term.

This plan is limited to the current term. It’s intended for students who want to reduce the interest and late fees incurred on their account. To take advantage of this option, you’ll need to complete the following steps:

  1. Make an initial payment: You’ll need to pay 50% of the balance due for the winter 2026 term, as well as the full amount of any earlier debt. We need to receive this payment by January 30, 2026, for you to qualify for a promise to pay.
  2. Wait for your payment to appear in your student account: Before you can sign up for the payment plan, you need to wait until the payment is applied to your student account. In general, payments take three business days to process.
  3. Set up a promise to pay: Once 24 hours have passed since the payment was applied, log into your uoZone account and, under Applications, select Payment plan. Then, select Promise to pay.

  4. Make the remaining payments: To avoid late fees, you need to pay your outstanding balance (the remaining 50%) in two equal payments.

  5. First payment: due by March 3, 2026

  6. Second payment: due by April 3, 2026

Important notice: When you sign up for a promise to pay, interest is automatically charged to your account based on the outstanding balance after your initial 50% payment. The interest rate applied is calculated as the Bank of Canada’s prime rate plus an additional 9%. These interest charges can’t be waived once you sign up, even if you pay the full balance before the specified deadline. For that reason, we advise you to carefully consider whether you need to to set up this payment plan before you do so.

If the balance on your account isn’t paid in full by April 3, 2026, you’ll be charged a $60 late payment fee. You’ll also be unable to enrol in courses for upcoming terms or obtain academic documents (diplomas, transcripts, letters of permission, official confirmations, etc.) until that balance is paid in full.

Reminder: To qualify for this plan, you must have a student account in good standing, i.e., you must have paid all prior debt in full and fulfilled all your previously agreed-on promises or commitments.

The promise to pay option for the Winter 2026 term will be available as of November 24, 2025.\

Payment plan for graduate students

Winter 2026

In order to qualify for this new Payment Plan for Graduate Students you must meet the following criteria:

Spring-Summer 2026

In order to qualify for this new Payment Plan for Graduate Students you must meet the following criteria:

We recommend you pay online through your financial institution.

Assistance from an information officer

If you need more information, an information officer can help. Contact InfoService by email at [email protected] or access the InfoService Virtual line.

Tips

Paying your balance quickly and not waiting until the end of the term decreases your interest charges, helps minimize administrative fees and maintains your account in good standing.

If we do not receive your payment on time, a late fee of $60 plus interest at the prime rate of the National Bank of Canada plus 9% is added automatically to your student account the day after the payment deadline. These penalties can add up quickly, so see our payment options for helpful advice.

You may want to check the following links:

External sponsorship

An external sponsor is an entity outside the University, such as a company, employer, government agency, or other organization, that takes responsibility for covering a student's university expenses.

Sponsorship Eligibility Criteria

The University of Ottawa will accept sponsorship for tuition fees only if the following conditions are met:

Billing Authorization Form

Sponsoring organizations must fill out the Billing Authorization Form (PDF, 646KB) and send it by e-mail to [email protected], by fax to 613-562-5988 or by regular mail to the following address:

University of Ottawa\ Student Accounts, Financial Resources\ 550 Cumberland Street, Room 021\ Ottawa ON  K1N 6N5

Invoices are sent directly to the sponsor throughout the term of the contract and according to the conditions of the agreement with the sponsor.

Information for students

Step 1: Submit the Billing Authorization Form

As a sponsored student, you must ensure that the Billing Authorization Form (PDF, 646KB) is sent to Student Accounts at the University of Ottawa at least one month prior to theacademic fees payment deadline so as to prevent the consequences of having an overdue account.

You must contact your sponsor to find out the conditions and length of the agreement.

If you want us to disclose information about your financial account, your program of study and your courses to your sponsor, you must provide written authorization by completing a Third-Party Authorization Form to Release Student Information (PDF, 628KB) and send it to Student Accounts.

Step 2: Payment

Once the sponsorship agreement has been added to your student account, you will see a credit under the name “Balance transferred to sponsor”. This represents the amount that will be paid by your sponsor. Any unpaid balance is your responsibility.

This credit does not represent a payment. It simply means that we have updated the changes to your sponsor’s account. It is your responsibility to follow up with your sponsor to make sure the payment is made within the prescribed limits. At any time, you can verify the balance outstanding by emailing us at [email protected].

In case of unpaid payment, please contact your sponsor as soon as possible.

Step 3: Renewal of sponsorship agreement

When your sponsorship agreement expires, you are responsible for paying your university fees. If you must register for further terms, you must ask your sponsoring organization to renew the sponsorship agreement.

If you must submit a transcript to renew the sponsorship agreement, you can request one from InfoService. However, if you have an unpaid balance and your account is frozen, you must contact your sponsor to settle your account first.

Insurances

Membership in a health and dental insurance plan is mandatory for all students. If you have a health and dental coverage comparable to the plans at the University of Ottawa, you have until September 30th to opt out of the University’s plan, from your uoZone account.

If you are a foreign student, you will also have UHIP insurance charges added to your account. Membership in the University Health Insurance Plan (UHIP) is mandatory. For any questions regarding this insurance, please contact InfoService.

Information for sponsoring organizations

Your responsibility

It is important to fill out the Billing Authorization Form (PDF, 646KB) confirming that you are taking responsibility for the sponsored student’s university fees at least one month before the start of classes.

You must make payments based on the invoices issued to you by the university, while meeting the payment deadlines. The invoices are always in Canadian dollars.

Due to the agreement conditions, the student’s statement of account might sometimes differ from the one sent to you. If changes are made to the invoice during the term because the student drops or adds a course, you will receive a revised invoice or a refund if applicable.

Overdue accounts

An overdue account can prevent a student from enrolling in other courses or from obtaining official documents from the University of Ottawa. In such cases, it is possible that a financial officer from Student Accounts will make a courtesy call to inform you of the situation.

If the amount due is not paid, the university reserves the right to cancel the agreement at its discretion. The student must then pay the amount due immediately.

Payments

For more information on methods of payment for sponsored students’ university fees, please see the Methods of payment section.

Irrespective of the method of payment chosen, it is essential to include the student number so that we can direct the payment to the correct student account.

Payments received in American dollars are converted using the exchange rate on the day of receipt. Overpayments or underpayments resulting from the conversion are applied to the student’s account.

We treat payments received from an organization for a student without the Billing Authorization Form filled out as payments received from a third party, not a sponsor. Late fees and interest applied after the published payment deadlines are not cancelled and become the student’s responsibility.

Refunds

If a student withdraws from a program or drops a course or takes any other action that results in a credit to his or her account, the university examines the case and refunds the overpayment to the sponsor, if applicable.

For payments received by international bank transfer, we return the overpayment to the bank from which the initial payment came.

If you believe you have overpaid, please communicate with us to find out more about requesting refunds.

Internal Sponsorship

Related to Policy 112 (Awards and Assistantships)\ \ When a University of Ottawa faculty, school or service pays a student's tuition fees, it must be paid as a bursary and applied to the student's account. The faculty, school or service must:

For all students (undergraduate and graduate): contact Yann Bareilhe at Financial Aid and Awards Service by email ([email protected]).

Note: It's important to include all pertinent information about the student, the value and the term for which the bursary is given. The student will receive a T4A for the amount of the bursary.

To confirm that you are eligible for the tuition fee financial support for spouses and dependents of the University of Ottawa staff members (Policy 22), you must forward the necessary documents to Human Resources before you register.\ \ Tabaret Hall\ 550 Cumberland Street, room 019\ Ottawa ON, K1N 6N5\ Canada

Email : [email protected] \ Tel: 613-562-5832\ Fax: 613-562-5206

Important information

University fees

Important dates

Health and dental insurance

Withdraw from a course

Cancellation of residence fees

Cancellation of meal plan fees

Cancellation of U-Pass fees

Reimbursement Committee