# IT Services

**Source**: https://www.brookes.ac.uk/it
**Parent**: https://www.brookes.ac.uk/students

Bringing people and technology closer together

IT Services aim to provide and support a range of information delivery, computing, and telecommunications-based services which will further the aims and objectives of the University and, in particular, enhance the educational environment for students and assist staff at all levels in fulfilling their roles and responsibilities.

## Getting started

Whether a student or a member of staff, you will be using the same essential IT services for teaching, learning or working. IT Essentials covers all the basic things you need to know to get started.

[Browse our IT Essentials](https://service.brookes.ac.uk/sp?id=kb_article_view&sysparm_article=KB0014392)

## Need help?

The IT ServiceNow Portal is your one-stop shop for everything you need from IT Services on a day-to-day basis. Sign into the Portal to request things, report issues (incidents) and access the full range of information in our Knowledge Base.

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- [**Contact the IT Service Desk**](https://service.brookes.ac.uk/sp?id=kb_article_view&sysparm_article=KB0014442)
- [**Log into the Service Portal (ServiceNow)**](https://service.brookes.ac.uk/sp)

### Quick Links\*

- [Wifi / wireless network](https://service.brookes.ac.uk/sp?id=kb_article_view&sysparm_article=KB0014443)
- [Apps Anywhere](https://service.brookes.ac.uk/sp?id=kb_article_view&sysparm_article=KB0014444)
- [Printing (Uniflow / uniPrint)](https://service.brookes.ac.uk/sp?id=kb_article_view&sysparm_article=KB0014241)
- [Google Essentials (Email, Google Calendar, Google Drive)](https://service.brookes.ac.uk/sp?id=kb_article_view&sysparm_article=KB0014407)
- [VPN / BIG-IP Edge Client](https://service.brookes.ac.uk/sp?id=kb_article_view&sysparm_article=KB0011734)\
  \
  \*Require an Oxford Brookes login

## Learn more about

[\
IT Acceptable Use
Policy](https://www.brookes.ac.uk/it/acceptable-use-policy)

[\
Information Security
Policy](https://www.brookes.ac.uk/it/information-security)

[\
Digital Strategy
(Brookes Digital)](https://sites.google.com/brookes.ac.uk/brookesdigital/home)

[\
Digital
Education (Students)](https://www.brookes.ac.uk/learning-resources/departments/digital-education-and-design-services/digital-education-for-students)

## For ITS colleagues

[ITS Intranet (for members only)](https://sites.google.com/a/brookes.ac.uk/its-intranet/home)

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