# SPbU Centre for Education Quality Monitoring

**Source**: https://english.spbu.ru/about/openness-policy/spbu-centre-education-quality-monitoring
**Parent**: https://english.spbu.ru/about/openness-policy/accessible-environment

The Centre for Education Quality Monitoring (CEQM) was established in September 2020 with the aim of collecting and systematising information on the quality of education at St. Petersburg State University. It conducts monitoring studies for the independent assessment of education quality through surveys and questionnaires for participants in the educational process and consumers of educational services. The CEQM is a central component of SPbU’s [Education Quality Assurance System](https://spbu.ru/sveden/kachestvo-obrazovaniya).

### Centre Objectives

- To develop an applied model for monitoring education quality at SPbU, and to present proposals for defining the evaluation criteria for SPbU’s educational programmes and a system of education quality indicators. This work incorporates the views of participants in educational relations, the academic community, industry partners, potential employers, and graduates
- To implement a model for monitoring the quality of the educational process within SPbU’s education quality management system
- To organise the systematic collection, analysis, and storage of information on the quality of education at SPbU
- To develop proposals and recommendations for improving education quality based on monitoring results
- To increase the motivation of participants in the educational process and all interested parties to take part in assessing the quality of education at SPbU

### Education Quality Monitoring

The central activity for monitoring and evaluating education quality at SPbU involves surveying participants in educational activities and consumers of educational services. These include students, academic staff, administrative staff, graduates, employers, and first-year students (who were previously applicants). All surveys are conducted with strict adherence to confidentiality and ethical standards.

##### Through these surveys, the staff of the Centre for Education Quality Monitoring identify, analyse, and summarise the opinions of:

- Students and lecturers – on their satisfaction with the learning conditions and the teaching provision of their educational programme
- Students – on the quality of teaching, the organisation of the educational process, and the content of their educational programme
- Graduates – on the quality of the education they received at SPbU, and their employment and career progression
- Employers – on the quality of education of graduates from SPbU's educational programmes
- Administrative staff – on their satisfaction with the conditions and organisation of educational activities, and the comfort of the educational environment
- Applicants – on their motivation for applying to SPbU, their preferences when choosing SPbU educational programmes, and their expectations of university study

Statistical reports on survey results, broken down by educational programme, are published on the CEQM's internal resources.

### **Staff**

© SPbU

The Centre’s team includes lecturers and professional sociologists. Students and postgraduates are also involved in its work (including those undertaking internships at the Sociological Clinic for Applied Research). The Centre employs current scientific theories to develop criteria, assess education quality, and conduct regular research among all participants in the educational process.

##### Maya Rusakova

Acting Director of the Centre for Applied Sociology at St. Petersburg State University (SPbU Resource Centre 'Centre for Sociological and Internet Research'), Candidate of Sociological Sciences, Associate Professor at the Department of Applied and Sectoral Sociology at SPbU, Head of the SPbU Centre for Education Quality Monitoring

[eqmc@spbu.ru](mailto:eqmc@spbu.ru)

##### Vladlena Avdeeva

Sociologist, St Petersburg University Centre for Education Quality Monitoring

##### Ekaterina Permyakova

Sociologist, St Petersburg University Centre for Education Quality Monitoring

[Analytical Reports on Survey Results](https://english.spbu.ru/about/documents/analytical-reports-survey-results)

### Coordination of administrative, research, and methodological work on education quality assessment

To initiate and implement its monitoring activities, the Centre collaborates with all interested stakeholders in the educational process. These include university officials, staff from various departments and services, educational programme councils, academic committees, lecturers, students, postgraduates, graduates, student unions (student councils, student scientific societies, volunteer centres, student pedagogical and construction teams, student sports clubs, and creative associations), employers, as well as other structures involved in education quality assessment and experts in the field of monitoring and evaluating education quality.

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