# AUC Road to College: Open English Access FAQs

**Source**: https://www.aucegypt.edu/academics/free-english-courses/frequently-asked-questions
**Parent**: https://www.aucegypt.edu/academics/free-english-courses

| Frequently Asked Questions | | |
| --- | --- | --- |
| 1. [Applying and Registering](#applyregister) | 5. [Certificates and Badges](#certificate) | 9. [Joining AUC](#joining) |
| 2. [Level Guide](#levelguide) | 6. [IELTS and TOEFL](#ieltstoefl) | 10. [Grading](#grading) |
| 3. [Duration](#duration) | 7. [SCE and Free Open Courses](#freecourses) | 11. [Contact Email](#contact) |
| 4. [Starting and Passing Courses](#courses) | 8. [Visiting the AUC campus](#visiting) |  |

## **Applying and Registering**

Who is eligible to take the course?

The courses are mainly directed to students aged 13-18 who would like to improve their language skills before joining University.

How much should I pay for the course?

The course is free of charge. You are not required to pay anything at any point.

I forgot my username. What should I do?

Please email us at [open.english@aucegypt.edu](mailto:open.english@aucegypt.edu), and we should be able to remind you of your username as registered on the system.

I forgot my password. What should I do?

Click on the *Forgot Password?* button from the [Open Learn](https://openlearn.aucegypt.edu/login/index.php)AUC homepage. You should be able to choose a new password in a matter of seconds. Choose one that you can easily remember.

I don’t know which email address I used when registering. What should I do?

If you have different email accounts, try logging in with each email. If the problem still exists, you might create a new email account.

## **Level Guide**

What is the Level Guide?

The Level Guide is a short and quick multiple-choice test that we offer to give you an indication of what level you are at. The idea is to help you start at a convenient level.

I don’t know which level I am at? What score did I get on the Level Guide?

Check your email on a regular basis. Your score and the link to the recommended course for you will be directly sent to your email (the email address you used when registering).

Also, check your spam folder as the email might reach there by mistake.

I feel that my proficiency is different from the level I ended up with. What should I do?

You can always change the level if you feel you need a more challenging one, or a less challenging one. In this case, you do not need to retake the guide.

Can I repeat the Level Guide?

There must be a valid reason for repeating the Level Guide. You are allowed to retake it one time only if your reason is accepted by [open.english@aucegypt.edu](mailto:open.english@aucegypt.edu).

## **Duration**

How long is each course?

Each course should take an average of 4-6 weeks to complete. Each module should take one week to complete. This is a rough estimate, so just work at your pace even if this means that you take a shorter or longer time to complete the level.

Can I continue after one year?

If you remain inactive for one year (12 months), you will be removed from the database, and you will need to reapply.

## **Starting and Passing Courses**

I don’t know how to start the course. What should I do?

Please watch this [**video**](https://www.youtube.com/watch?v=e0lit2g-JS8)carefully to know how to navigate the course.

I failed one of the module quizzes. Can I retake the quiz?

No, module quizzes are to be taken only **once**, so take them when you are ready.

How do I pass from one course to another?

To pass from one course to another, you need to pass all module quizzes with a total average of at least 70%.

I finished one course and would like to start another one. What should I do?

Once you successfully finish a course, you can automatically start the following one, if available, by clicking on *Next Course* from the course homepage. No new registration is required.

How do I get the maximum benefit from the course?

We would advise you to complete all the course activities and to positively engage in all discussion forums. This will help you practice more, and the key to improving your language is to practice.

Should I complete the survey at the end of the course?

We would highly encourage you to complete it since it gives us some insight into the course content to be able to better serve your needs and improve our services.

## **Certificates and Badges**

Will I get a certificate?

No, certificates are not offered at this point. What we offer is a course badge that you request upon the successful completion of the course.

What is the value of receiving a badge?

A badge is an online form of recognition. It is digital proof of general performance in the courses. It is also a motivational form of acknowledging your achievement in a specific subject or course.

## **IELTS and TOEFL**

Are the courses equivalent to IELTS or TOEFL?

No, the courses we offer are meant to improve your general language skills to help you become better at using the language. However, they are not equivalent to IELTS or TOEFL, and they do not replace any admissions requirements related to language proficiency.

## **SCE and Free Open Courses**

What is the difference between the free open English courses and the courses offered by SCE?

The Free Open English courses target high school students aged 13-18 to help them become better prepared for university life.

The School of Continuing Education offers a variety of both online and face-to-face paid courses that target different age groups to help get prepared for different life and work settings.

## **Visiting the Campus**

Can I visit AUC New Cairo?

**Boot Camps:** Once students have completed four ARC Open English courses during a 12-month period, they may be eligible to attend the [Summer@AUC Boot Camps](https://www.aucegypt.edu/academics/summeratauc/bootcamps) on AUC's New Cairo campus if they meet program requirements through a rigorous selection process. More information can be found here.

## **Joining AUC**

Can I join AUC as an undergraduate after finishing these courses?

Our courses do not replace the admission requirements of any proficiency language test required as proof of language abilities, such as that of IELTS or TOEFL. You may apply to AUC if you wish to join it as an undergraduate. However, you have to check with the admissions office to see if you meet the admission requirements or not. If you meet the admission requirements, you may apply and wait for the acceptance letter.

## **Grading**

Can someone grade or correct your work?

This is an online course, so a facilitator will be present to address any course-related problems. However, a facilitator is not required to explain lessons or grade your work. As an Open learner, we expect you to be an independent and inquisitive learner.

## **Contact Email**

One of the videos is not working. Who should I contact?

For technical issues, please contact [arc@aucegypt.edu](mailto:arc@aucegypt.edu).