Mail Services
Source: https://www.aucegypt.edu/services/mail Parent: https://www.aucegypt.edu/services/business-support
The AUC mail services are now automated on the Ad Astra system. This automation will help us provide speedy services, collect accurate data and build a genuine tracking method to avoid lost mails through the AUC email process.
The process for using Mail Services on the Ad Astra system is as follows:
- System link Ad Astra
- You will log in with your email credentials (your AUC username and password)
- On the top left side of the homepage, you will find mail service forms to choose your request, whether internal or courier mail
- Click the form, the system will capture the data and you will have to fill the required fields and submit your request
- Make sure to read the form instructions carefully
- The Ad Astra system will send you an acknowledgment email that your request has been received
- Our team will work on collecting and checking all mail requests accordingly
Important Note: The pickup of any mail will be available only through the received requests on the system.
Mail Types (in/out)
| Regular | By hand (AUC official correspondence) |
| Registered | Shipments (domestic/international) |
| Internal | Between departments |
| Courier | Using Egypt Express, DHL or UPS |
The Egyptian Postal Office at AUC
Located opposite the Food Court, includes the following services:
- Handling registered letters
- Money transfers
- Housing deposits
- Paying school tuition fees
- Paying traffic fines
- Depositing school fees and stamps
Mail Services Operations
Service hours:
8:30 am – 3:30 pm
Delivery and pickup services:
Twice a day through two mail rounds at 11 am and 2 pm
Last courier's request placement time:
For same-day collection at 1 pm
For early courier pickup at 3 pm
Contact Us
If you have any inquiries, you can contact us via:
Or call t: +2.02.2615.4372/3950