# Wichtige IT Links
**Source**: https://www.biom.uni-freiburg.de/it/links
**Parent**: https://www.biom.uni-freiburg.de/mitarbeiter/dormann/prof.-dr.-carsten-dormann?set_language=de
Links zu Ticket-System, Wiki, FAQ usw.
## FNET
[Ticketsystem](http://support.fnet.privat/)
## Department
[Department-Wiki](https://wiki.uni-freiburg.de/biometrie/doku.php?id=start)
## University-wide
[Rechenzentrum](http://www.rz.uni-freiburg.de/)
Any holder of a university account will automatically have three important things available to him/her (let's assume her Uni Account login is ab1234):
1. the university **email** account, available at <https://mail.uni-freiburg.de/> ; you have to log in with your full email, e.g. ab1234@subdomain.uni-freiburg.de
2. a 20 GB "**home**" drive hosted by the Computing Centre, with full backup; to connect ("map") try this
1. MAC/LINUX: as smb address: `smb://ab1234.files.uni-freiburg.de/home/ab1234`; this is your normal working directory for literally any work you do.
2. Windows: in the explorer, right click on networks, adding the path: `\\ab1234.files.uni-freiburg.de\home\ab1234` and then log in as `public\ab1234`
3. a **nextcloud** account, allowing you to use this university-hosted, open-source dropbox-equivalent with extended functionality (e.g. collaborative writing); check [here](https://help.bwsyncandshare.kit.edu/126.php) for details.You need to install the nextcloud client, then when logging in provide bwsyncandshare.kit.edu as "host", and it will take you, in a roundabout way, to your own login. This works really well, and across many devices! (I don't know how much storage you get, but I think it is 50 GB)
If you need more IT stuff, e.g. a cloud-based working environment ("bwCloud"), your own personalised operation system for teaching ("bwLehrpool"), high-performance computing or anything else, do browse the computing centre websites linked in above.
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filed under:
[IT](https://www.biom.uni-freiburg.de/search?Subject%3Alist=IT)