Contact Campus & Facility Management
Source: https://www.utwente.nl/en/service-portal/services/cfm/about-us-contact/ Parent: https://www.utwente.nl/en/service-portal/campus/route-campus-map-addresses-and-buildings
This page contains the most important contacts at CFM: Servicedesks in buildings, our secretariat and contacts by topic.
For organisation information or complaints, please proceed to the end of the page.
Campus security & emergencies
The campus security is located in the Spiegel Building (main campus entrance).
- General contact: campussecurity@utwente.nl, phone +31 (0)53 - 489 2134
- Emergency phone number +31 (0)53 - 489 2222
Service Desks in buildings
The Service Desks in our buildings are your first point of contact with our Service department. They can assist with any questions related to all facilities in our buildings, complaints and more.
| Building | Phone | |
|---|---|---|
| Bastille | +31(0)53 489 6703 | servicedesk-bastille@utwente.nl |
| Carré (& Waaier, Hal B, Zilverling, Nanolab) | +31(0)53 489 2299 | servicedesk-carre@utwente.nl |
| Cubicus | +31(0)53 489 3349 | servicedesk-cubicus@utwente.nl |
| Horst (& Meander, Hangar, Cube) | +31(0)53 489 2500 | servicedesk-horst@utwente.nl |
| Langezijds | +31(0)53 487 4444 | servicedesk-langezijds@utwente.nl |
| Ravelijn (& Citadel & Paviljoen) | +31(0)53 489 3440 | servicedesk-ravelijn@utwente.nl |
| Spiegel (physically unstaffed, but phonenumber & e-mail in use! | +31(0)53 489 4183 | servicedesk-spiegel@utwente.nl |
| Sportcentrum | +31(0)53 489 8001 | servicedesk-sportcentrum@utwente.nl |
| Technohal | +31(0)53 489 1800 | servicedesk-technohal@utwente.nl |
| Vrijhof | +31(0)53 489 8002 | servicedesk-vrijhof@utwente.nl |
| Central Servicedesk (other buildings) | +31(0)53 489 2400 | servicedesk-cfm@utwente.nl |
Secretariat CFM
| General +31(0)53 489 4041 | secretariat-cfm@utwente.nl Jocintha Saimima |
Booking office & events
| Team manager | Ornina Shabou |
| Booking Office (Reservations) | +31(0)53 489 1010 |
| Events Office | +31(0)53 489 5868 |
Facility Services
| Head of Department | Wendy Colenbrander |
| Campus Security Team manager | +31(0)53 489 2134 Sylvia van Tellingen |
| Internal Services (Facility Services team managers) Carré (& Waaier, Hal B, Zilverling, Nanolab) Team manager Cubicus Team manager Horst (& Meander, Hangar, Cube) Team manager Langezijds Team manager Ravelijn (& Citadel & Paviljoen) Team manager Spiegel Team manager Sportcentrum Team manager Technohal Team manager Vrijhof (& Drienerburght, Boerderij) Team manager | +31(0)53 489 2299 Stefan Sloot* +31(0)53 489 3349 Stefan Sloot* +31(0)53 489 2500 Herman Kuiper +31(0)53 487 4444 Stefan Sloot* +31(0)53 489 3440 Stefan Sloot* +31(0)53 489 4183 Ornina Shabou +31(0)53 489 8001 Stefan Sloot* +31(0)53 489 1800 Stefan Sloot* +31(0)53 489 8002 Ornina Shabou *Operational matters temporarily handled by Stefan Sloot |
\
Procurement
| Head of Department | Geert-Jan Westhof |
| Contact Purchase department Contact Proactis (P2P) | +31(0)53 489 4787 +31(0)53 489 7676 More information on Procurement |
Mail & Logistics
| Team leader | Camilio Delfgaauw |
| Mail department | +31(0)53 489 2118 |
| Logistics | +31(0)53 489 2132 |
\
Sports and Culture
| Head of Department | Gijs Verburg |
| Contact information Sports Backoffice Sports +31(0)53 489 1148 Contact information Culture | Sports Culture |
\
Contracts and suppliers
CONTRACTS OF FACILITIES
| Cleaning Laundry, laundromat Waste | Wendy Wijbenga |
| Catering Vending machines / coffee machines Flowers Furniture Hydroponics Office supplies Working/ corporate clothing | Anouk van der Wal |
| Chauffeur services Car rental / hiring | Daniëlle Hendriks |
MAINTENANCE CONTRACTS
| Mechanical maintenance | Rob Struik Vacancy |
| Electrical maintenance | Remy van der Beek Nico Reurink Erwin Veenhoven |
| Architectural, engineering maintenance | Stefan Konniger Coen van Tilburg |
| Elevator maintenance | Remy van der Beek Nico Reurink Erwin Veenhoven |
| Measurement and control technology | Henk Hobbelink |
| Terrain maintenance | André de Brouwer |
| Audiovisual media | Roy Juninck Peter de Boer |
\
Video team
The video team consists of skilled professionals from the LISA, MC, and CFM departments with a proven track record in media creation. From studio recordings to multi-camera events, from video editing to animation, and from Teams/Zoom support to streaming of live events from our studio. The video team likes to be challenged and is always looking for innovations, but also keen on using proven technology. Video team services are available on utwente.nl/video or see the team members and contact information.
Complaints
Please use our complaints form for to get back to us with any complaints, suggestions, etc.
Organisation CFM
Campus & Facility Management (CFM) contributes with its services to an inclusive campus community and a vibrant and sustainable campus. No matter whether you work on the campus, study there or are visiting it: everyone needs more information about the campus from time to time. CFM stands for providing an optimal service for education and research. With pleasure, we dedicate ourselves to this every day.
Our ambition
- Service: our services are professional, sustainable and innovative and focused on partnership both internally and externally.
- Campus: CFM actively contributes to a vibrant and unique campus. The campus is a meeting place where people study, work, engage in sports, live, and socialize together.
- Employees: within CFM, we continuously build a working environment in which employees work together in a safe and pleasant manner with recognition and appreciation for everyone's contribution.
The Campus has a lot of facilities which benefits education. Do you study on the campus and are you looking for specific information about lecture halls, use of projectrooms, copyshops, good coffee or where to store your bicycle? You can find all services offered by CFM in this Service Portal. Do you work on the campus? There are many different facilities where we can support you as staff member with our expertise in the areas of housing and maintenance, furnishings and equipment, catering, purchasing, post & logistics and much more.
Organogram Campus & Facility Management
Intranet
Our Intranet is only available for CFM-members.
My favourites
Add bookmark
About Favourites\ Use the Bookmark this page button on Service Portal pages to add that page to the My Favourites section. To add web applications, use the star icon in the webapplication list. To add pages outside the Service Portal, use the Add custom bookmark button above. Add your favourite apps to your bookmarks by using the favourite button.\ \ The My Organisation section shows mandatory bookmarks for your your main unit.