Computer Support

Source: https://bds.berkeley.edu/computing Parent: https://bds.berkeley.edu/vlsb

Desktop support and computer purchasing for all users is now provided by Campus IT Client Services.  Contact information is available on the right.

They provides the following IT support services:

• Device (desktop, laptop, iPhone, etc.) support
• Campus Enterprise application support (bMail, bCal, BearBuy, UC Backup, etc.)
• Device procurement and provisioning (purchasing and set up of new computers/devices)
• Coordination with other technical support units (e.g., networking, security, etc.)
• Administrative File Server support (e.g., add/remove users, connecting help)

For more details about services provided by IT Client Services, visit this page.

You can contact Campus IT technicians through the IT Service Desk at 510-664-9000 option 1 or at: itcsshelp@berkeley.edu

The following services are provide by BDS IT:

• EML/CRL/IB/MCB websites
• Instructional Classroom Support
• Department-specific Database and Application Support
• Ordering of Network connections

You can contact BDS IT staff at: it@bds.berkeley.edu.

For answers to common questions about computing hardware, software and services, view the ****