# The Digitalization of Administrative Processes Program (PDaP)
**Source**: https://www.uni-bonn.de/en/university/organisation-and-institutions/university-administration/units/digitalization-of-administration/digitalization-administration?set_language=en
**Parent**: https://www.uni-bonn.de/en/university/about-the-university/digitalization
The Digitalization of Administrative Processes Program (PDaP) was launched in 2020 to coordinate the digital transformation of the administration and drive it forward. It is bringing projects together, fostering cooperation among everyone involved and ensuring close alignment with the University’s strategic objectives.
© Volker Lannert / Uni Bonn
## PDaP Service Hotline
You can reach us Monday to Friday from 9 am to 3pm
+49 228 / 73-5276
Send E-Mail
Find all services, applications, and information relating to the university administration in the Service Portal.
[Go to Service Portal](https://confluence.team.uni-bonn.de/x/KTgbC)1
## Topic areas
The University of Bonn is pursuing the strategic objective of making its administrative processes fully digital in order to achieve lasting gains in efficiency, user-friendliness and transparency in these processes. This is being underpinned by the provisions of the E-Government Act of the state of North Rhine-Westphalia (E-Government-Gesetz NRW, EGovG NRW) and the Online Access Act (Onlinezugangsgesetz, OZG) as well as by the NRW government’s digitalization strategy.
### Responsibility for innovation
The PDaP is playing the strategic role of scrutinizing innovations such as artificial intelligence (AI) at an early stage and harnessing them for the administration in a responsible way.
- SAP S/4HANA—a digital backbone\
The central ERP system is being steadily expanded to modernize finance, staffing and procurement practices.
- E-documents and e-workflow management\
Central Administration is involved in joint projects as part of the Digitale Hochschule NRW initiative in order to introduce electronic documents and digital workflow management.
- Implementing the EGovG NRW and OZG\
The administration is working with the E-Government/OZG Coordinator on implementing statutory requirements and improving digital services.
- Other digitalization projects\
The administration is also optimizing its processes on an ongoing basis with an eye on synergy effects and interdependencies.
### Portfolio management
Portfolio management for administrative digitalization projects was set up in 2025 to support efforts to prioritize and steer the various projects by assessing them systematically against a range of criteria. The associated Portfolio Board takes care of transparency and coordination, while several program committees are aiding the implementation process.
### AI in Central Administration
One particular area of focus since 2024/25 has been the use of AI, which is opening up a wide range of possibilities for making administrative tasks more efficient and more user-friendly.
The University of Bonn has adopted a participatory approach here:
- Setting up communities of practice and AI workshops
- Piloting and rolling out large language models for the administration
- “AI days” and podcasts to serve as platforms for dialogue and knowledge transfer
- Dedicated “Fit for AI” training program from Human Resource Development
### **Invitation to contribute and outlook**
The PDaP would like to invite all members of the University to actively help shape digitalization. Through agile structures and the use of the very latest technologies, from SAP S/4HANA to AI solutions, the program is creating a working environment that is geared toward the future and that actively embraces innovation, efficiency and collaboration.
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## Contact
Michael Prill
[prill@verwaltung.uni-bonn.de](mailto:prill@verwaltung.uni-bonn.de)
[+49 228 73-7443](tel:+49 228 73-7443)
PDaP Program Lead
Poppelsdorfer Allee 31-33
53115 Bonn
© Gregor Hübl
Silke Graffmann
[graffmann@verwaltung.uni-bonn.de](mailto:graffmann@verwaltung.uni-bonn.de)
[+49 228 73-4677](tel:+49 228 73-4677)
Deputy PDaP Program Lead
Poppelsdorfer Allee 31-33
53115 Bonn
© Gregor Hübl
## Portfoliomanagement
N.N.
[portfoliomanagement@verwaltung.uni-bonn.de](mailto:portfoliomanagement@verwaltung.uni-bonn.de)
[+49 228 73-6166](tel:+49 228 73-6166)
Portfoliomanager of administrative digitalization projects
Poppelsdorfer Allee 31-33
53115 Bonn
## IT Project Manager
Eva-Maria Patureau
[patureau@verwaltung.uni-bonn.de](mailto:patureau@verwaltung.uni-bonn.de)
[+49 171 8623566](tel:+49 171 8623566)
IT Project Manager
Poppelsdorfer Allee 31-33
53115 Bonn
© Frommann
Torben Schmidt
[schmidtto@verwaltung.uni-bonn.de](mailto:schmidtto@verwaltung.uni-bonn.de)
[+49 228 73-7685](tel:+49 228 73-7685)
IT Project Manager
Poppelsdorfer Allee 31-33
53115 Bonn
© Frommann
Sebastian Jaron
[jaron@verwaltung.uni-bonn.de](mailto:jaron@verwaltung.uni-bonn.de)
[+49 151 22458866](tel:+49 151 22458866)
IT Project Manager
Poppelsdorfer Allee 31-33
53115 Bonn
© Frommann
Ann-Kathrin Uedickoven
[uedickoven@verwaltung.uni-bonn.de](mailto:uedickoven@verwaltung.uni-bonn.de)
[+49 228 73-5536](tel:+49 228 73-5536)
IT Project Manager
Poppelsdorfer Allee 31-33
53115 Bonn
© Gregor Hübl
### Program office opening hours and contact details
Our office can be contacted by phone or email between the following times:
Monday to Thursday\
8 am to 1:30 pm
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## Programm Assistant
Natalie Rausche
[rausche@verwaltung.uni-bonn.de](mailto:rausche@verwaltung.uni-bonn.de)
[+49 228 73-6166](tel:+49 228 73-6166)
Program Assistant / Budget Administrator
Poppelsdorfer Allee 31-33
53115 Bonn
© Gregor Hübl
Susanne Bemmer
[bemmer@verwaltung.uni-bonn.de](mailto:bemmer@verwaltung.uni-bonn.de)
[+49 228 73-7710](tel:+49 228 73-7710)
Program Assistant / Budget Administrator
Poppelsdorfer Allee 31-33
53115 Bonn
© Gregor Hübl
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## E-Government/OZG-Coordination
Astrid Seggewiß-Rode
[seggewiss-rode@verwaltung.uni-bonn.de](mailto:seggewiss-rode@verwaltung.uni-bonn.de)
[+49 228 73-5857](tel:+49 228 73-5857)
E-Government/OZG Coordinator
Poppelsdorfer Allee 31-33
53115 Bonn
© Frommann
## Links
1. https://confluence.team.uni-bonn.de/x/KTgbC