# Department 2—IT and Computing Services

**Source**: https://www.uni-bonn.de/en/university/organisation-and-institutions/university-administration/it-and-computing-services/it-and-computing-services?set_language=en
**Parent**: https://www.uni-bonn.de/en/university/about-the-university/digitalization

IT and Computing Services provides IT services and support for the University administration, from the digitization of administrative processes to systems operation and application development.

© Volker Lannert / Uni Bonn

## Division Service Hotline

You can reach us Monday to Friday from 9 am to 3pm

+49 228 / 73-5020

[Send E-Mail](mailto:hotline@verwaltung.uni-bonn.de)

Find all services, applications, and information relating to the university administration in the Service Portal.

[Go to Service Portal](https://confluence.team.uni-bonn.de/x/KTgbC)1

## Contact information for IT and Computing Services

Along with University IT, IT and Computing Services provides computing services for the University. We provide support for the entire administration, provide hardware and manage the network and software used by the administration.

Please contact the Director's Office only.

Volker von Rekowski

[rekowski@verwaltung.uni-bonn.de](mailto:rekowski@verwaltung.uni-bonn.de)

[+49 228 73 9048](tel:+49 228 73 9048)

Deputy Director

Petra Kniffler

[kniffler@verwaltung.uni-bonn.de](mailto:kniffler@verwaltung.uni-bonn.de)

[+49 228 73 5001](tel:+49 228 73 5001)

Director's Office

© Petra Kniffler

## Large Equipment Procurement

The DFG Large Equipment Coordination Office, formerly part of this division, became part of Research and Innovation Services as of May 1, 2022.

## Contact information for Application Programming

System and user support in the areas of campus management, resource management, document management, customer relationship management, form servers, enterprise application integration, SAP, data warehouse, application programming, project management

Volker von Rekowski

[rekowski@verwaltung.uni-bonn.de](mailto:rekowski@verwaltung.uni-bonn.de)

[+49 228 73 9048](tel:+49 228 73 9048)

Head of Section

## Contact information for System Technology and Operations

System Technology and Operations provides server and end device support for the University of Bonn administration. This includes technical support for server, storage and database systems, stationary and mobile workplace computers including peripherals (printers, scanners) and smartphones, as well as firewalls and VPN connections to satellite stations.

Uwe Limberg

[limberg@verwaltung.uni-bonn.de](mailto:limberg@verwaltung.uni-bonn.de)

[+49 228 73-9719](tel:+49 228 73-9719)

Head of Section

## Our areas of work

In addition to our basic responsibilities for office communications (MS Office), identity management (Active Directory), email, www, fax, software distribution, networks, firewalls, virus scanners, “satellite office” connections, IT security measures, mobile work/working from home, backup procedures and hotline support, we also provide support for:

SAP S/4 HANA with modules HCM (Human Resources), FI/FI-AA (Finance and Asset Accounting), MM (Procurement), SRM (Web-Based Procurement), PSM (Budget Management), CO (Controlling), Embedded BW (Business Intelligence), Data Warehouse (SuperX), Facility Management (ConjectFM)

approx. 800+

internal (administrative staff)

approx.

2,500+

“external” (institute employees)

approx. 200

virtual servers

approx. 20 “real” servers

## Campus Management

Student and admissions administration (HISSOS, HISZUL and now: HISinOne APP), online application procedure

Examination procedure (HISPOS)

Electronic event management (HISLSF) together with University IT (HRZ)

## Key benchmarks for administrative IT and computing services

- Security, availability/reliability, standardization, rules

### Become part of our team : Our job offers

System Technology Employee

**[Find out more: Job Opportunities](https://www.uni-bonn.de/en/university/working-at-the-university/job-opportunities/job-opportunities-for-administrative-and-technical-staff-1?set_language=en "job Opportuneties")2**

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## Links

1. https://confluence.team.uni-bonn.de/x/KTgbC
2. https://www.uni-bonn.de/en/university/working-at-the-university/job-opportunities/job-opportunities-for-administrative-and-technical-staff-1?set\_language=en

[Martina Steinheuer](https://www.uni-bonn.de/en/author/m3stein)