Our Services
Source: https://www.qu.edu.qa/en-us/students/admission-and-enrollment/one-stop-center/one-stop/our-services Parent: https://www.qu.edu.qa/en-us/students/international-students/why-qu
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Integrated Services Center/Enrollment Services One-Stop/Our Services
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Our Services
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Admission and Enrollment Queries
If you have any questions about admission or enrollment services at QU, please feel free to reach out to us at onestop@qu.edu.qa. Alternatively, you can visit our offices at the Student Affairs Building (I11). For female students, dedicated services are available in Room C250, while male students can find assistance in Room C204.
Update Contact Information (Mobile, Personal E-mail, Address)
- Go to Self-Service System (myBanner)
- Click on “Enter Secure Area”
- Enter your login and password
- Click on " Personal Information"
- Click on " Personal Student Information"
- Update your information if needed.
Update Personal Information (Full Name Arabic and English, Nationality, Date of Birth, Place of Birth)
You can Visit Enrolment Services One-Stop Section to update your personal information at Qatar University along with the original and a copy of your passport and QID
Request To Whom it May Concern Letter for Admission ( Bachelor Degree )
- Go to "To Whom it May Concern Letter" page
- Fill your personal information
- Select required document type and details
- Select delivery method
- Click on "Submit"
- After filling the application, you will receive a confirmation email on your student email account.
Request Transcripts for Current Students
You can find all required information regarding requesting official printed transcript or online transcript students official documents requests webpage.
Official Document Withdrawal (Bachelor Degree)
You can send your request to withdraw your official document, such as your transcript, to onestop@qu.edu.qa email, and the concerned section will contact you once the document is ready to receive.
Request Official Documents for Alumni
- Go to Request Official Documents for Alumni
- Fill your personal information
- Select required document type and details
- Select delivery method
- Click on "Submit"
- After filling the application, you will receive a confirmation email on your student email account.
Request official Documents for inactive students and non-QU applicants
- Go to Request Official Documents for inactive students
- Fill your personal information
- Select required document type and details
- Select delivery method
- Click on "Submit"
- After filling the application, you will receive a confirmation email on your student email account.
Official Graduation Documents (Bachelor Degree)
- Before receiving your graduation documents, such as your transcript and graduation certificate, you must complete the clearance request via MyBanner self-services.
- To pick up your graduation documents, please visit our offices at the Student Affairs Building (I11). We have dedicated services for female students in Room C250, and for male students in Room C204.
Clearance Request (Bachelor Degree)
- Go to Self-Service System (myBanner)
- Click on “Enter Secure Area”
- Enter your login and password
- Click on “Student Services”
- Click on “Clearance system”
- Click on “Apply for Clearance”
Admission Services
Undergraduate Admissions
You can find all required information regarding first year admission, Transfer, second bachelor degree, visiting or non-degree admission in the admissions web page.
Applying for Scholarship for Admitted and Current Students
You can find all required information about QU scholarships for undergraduate students in the Scholarship web page
Graduate Admissions
All required information regarding post-Graduate admission can be found at the Graduate web page
International Students
All required information regarding international Students can be found at the International Students web page
Enrollment Services
Request To Whom It May Concern Letter for current students
- Go to Self-Service System (myBanner)
- Click on “Student Registration and Records”
- Click on “Student Registration”
- Click on “Request Enrollment Verification”
- Select the term, verification type, and the number of copies
- Select the delivery method
- Click continue to fill the address info.
- Click on “Submit Request” to submit the request
Student Course Registration and Add/drop
All necessary information regarding registering in courses, add/drop, and related timeline can be found at the student course registration webpage
Withdrawal requests
All important information about requesting to withdraw from a course, term or from the university are illustrated in the withdrawal webpage
Applying for Reinstatement
You can find all reinstatement related information in the reinstatement webpage.
View types of Holds
- Go to Self-Service System (myBanner)
- Click on “Enter Secure Area”
- Enter your login and password
- Click on “Student Records”
- Click on “View Holds” to see hold types
Applying for change of major and minor (online through banner)
All detailed information regarding change of major can be found in the change of major webpage.
Course Capacity Override
You can find override request guidance in the override guide page. In admission to the override request form
Apply for Grade Appeal
- Go to Self-Service System (myBanner)
- Click on “Enter Secure Area”
- Enter your login and password
- Click on " Student Records"
- Click on " Grade Appeal"
- Click on " Apply for Grade Appeal”
- Select the term and click submit
- Choose the required course
- Choose the expected grade
- Write comment
- Choose save
- Attached any supporting documents
- Click "Submit Application"
Academic Dismissal Appeal Application
- Go to Self-Service System (myBanner)
- Click on “Enter Secure Area”
- Enter your login and password
- Click on " Student Records"
- Click on “Academic Dismissal Appeal Application"
- Select the reason to apply for this application
- Click on “Next”
- Click on “Submit Application”
- After filling the application, you will receive a confirmation email on your student email account.
View Final Exam dates
All necessary information regarding final exams can be found at the final exams webpage
Final Exam Official letters
All necessary information regarding final exams Official Letters can be found at the final exams Official letters webpage
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