# Public Relations

**Source**: https://www.sharjah.ac.ae/en/Services/Departments/Public-Relations/Public-Relations-Sections
**Parent**: https://www.sharjah.ac.ae/en/Services/Departments/Public-Relations

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## Public Relations Sections

### Protocol Section

Sections services

- Follow up on all matters of private visits for university guests (50 visits).
- Coordination to prepare the reception of the university administration during external visits (30).
- Receiving delegations during official visits and VIPs (230).
- Preparing VIP lists (632).
- Coordination of official visits and tours within university facilities (50 visits).

### Event Management Section

Sections services

- Developing and effectively implementing operational plans for the department.
- Managing hall reservations and event venues (400).
- Providing advice, assistance and support for university events (60).
- Supervising university distributions (6500 distributions).
- Organizing and implementing various events for administrative and teaching staff (14).
- Following up and participating in events held at the state level.

### Exhibitions Section

Sections services

- Implementing participation in exhibitions inside and outside the country (31 exhibitions).
- Assisting colleges and students in participating in external exhibitions (10).
- Implementing logistical tasks for participation in exhibitions (31 exhibitions).

### Customer Service Section

Sections services

- Managing all incoming calls and inquiries according to the university policy (7000).
- Receiving and assisting visitors and dealing with incoming customer inquiries (500 visitors).
- Receiving customer and visitor complaints (50 complaints).
- Facilitating VIP transactions (25).