# Patient Journey

**Source**: https://www.sharjah.ac.ae/en/Academics/Dentistry/University-Dental-Hospital-Sharjah/Patient-Journey
**Parent**: https://www.sharjah.ac.ae/en/Academics/Dentistry/University-Dental-Hospital-Sharjah

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## Patient Journey

#### CENTER OF EXCELLENCE

#### Operating times

The [Center of Excellence](https://www.sharjah.ac.ae/en/Academics/Dentistry/University-Dental-Hospital-Sharjah/Center-of-Excellence-for-Dental-Medicine) operates from
Monday to Thursday 8:00 am to 8:00 PM

- The Center of Excellence is not operational on weekends (Friday, Saturday, and Sunday) and on public holidays.

#### Cost of treatment

The Center of Excellence accepts many health insurance companies. Contact us for further information.

#### Contact details

For appointments and Senior Citizens’ services in the Center of Excellence please call 06 505 7666
 **(option 1)**

#### TEACHING CLINICS

#### Operating times

The [Teaching Clinics](https://www.sharjah.ac.ae/en/Academics/Dentistry/University-Dental-Hospital-Sharjah/Teaching-Clinics) operate on an
academic year calendar as follows:

- The Teaching Clinics are available from **Monday to Thursday**
- The Teaching Clinics are **not operational** on weekends (Friday,
  Saturday, and Sunday) and on public holidays.
- The Teaching Clinics are **not operational** during the midterm,
  midyear, and final exams week.

During term-time (September – June)

08:00 am - 12:00 pm

01:00 pm - 05:00 pm

- For **FIRST VISITS to teaching clinics:** Patients should be seen in the [Urgent Care Clinic](https://www.sharjah.ac.ae/en/Academics/Dentistry/University-Dental-Hospital-Sharjah/URGENT-CARE-CLINIC) which operates
  from 8:00 - 12:00 pm / 1:00 - 5:00 pm
- For **FIRST VISITS to teaching clinics:** Only walk-in, no appointments are given for the Urgent
  Care Clinic.
- The Pediatric Clinics operates from 9:00 - 12:00 pm / 1:00 - 4:00 pm

During summer-time (July – August)

9:00 am - 11:00 pm

11:30 pm - 01:30 pm

The Oral Medicine Clinic is **not operational** during the summertime.

#### Cost of treatment

The treatment is free of charge, but a **registration fee of 50 AED** will be charged to register you
at the time of the first visit, and **annually** should you wish to continue receiving treatment in
UDHS.

- There are charges if the patient wishes to be seen in the Center of Excellence.
- Patients registered in UDHS and seen in the Oral Medicine Teaching Clinic do not pay the consultancy fees,
  unless lab tests are required, in which cases the patient will cover lab charges.
- Patients registered in UDHS and seen in the People of Determination Teaching Clinic do not pay the consultancy
  fee unless the treatment has to be provided under general anesthesia, in which case personalized treatment costs
  will be estimated and advised to the patient.
- Treatment is free for patients registered in UDHS and seen in Oral Surgery Teaching Clinic unless some materials
  are required for the surgery (such as an implant, or bone grafts), in which case the patient will cover the
  materials cost.

#### Contact details

To know more about the Teaching Clinics please call 06 505 7666 (option 2)
To know more about the Interns Clinic please call 06 505 7666 (option 3)