# Ask

**Source**: https://ask.unimelb.edu.au/category/1299/it-assistance/
**Parent**: https://ask.unimelb.edu.au/

/ Category / IT Assistance

# Ask - /category/1299/it-assistance/

## **Welcome to ask.unimelb**

Search

### Ask a question using the search bar above, or select from the categories below to browse relevant FAQs.

### Search: **IT Assistance**

### Results: **27**

1. [**Accessing student email**](https://ask.unimelb.edu.au/faq/5635/accessing-student-email/)

   *How can I access my student email account?*
2. [**Student storage options**](https://ask.unimelb.edu.au/faq/5614/student-storage-options/)

   *What file storage options are available to students?*
3. [**Downloading and Exporting Google Account Data**](https://ask.unimelb.edu.au/faq/6182/downloading-and-exporting-google-account-data/)

   *How do I download or export data from my University Google account?*
4. [**Forwarding Student Email**](https://ask.unimelb.edu.au/faq/2285/forwarding-student-email/)

   *Can I forward email from my Student University account to my personal account?*
5. [**my.unimelb Login**](https://ask.unimelb.edu.au/faq/2196/myunimelb-login/)
6. [**University Student Email**](https://ask.unimelb.edu.au/faq/992/university-student-email/)

   *Why do I need a University student email account?*
7. [**my.unimelb Alumni Access**](https://ask.unimelb.edu.au/faq/2358/myunimelb-alumni-access/)

   *Can I log in to my.unimelb if I'm no longer a current student?*
8. [**Troubleshooting my.unimelb**](https://ask.unimelb.edu.au/faq/5858/troubleshooting-myunimelb/)

   *What should I do if I have a technical issue with my.unimelb?*

   The following suggestions may help to resolve the difficulties you are experiencing with [my.unimelb](https://my.unimelb.edu.au).

   #### Use a Compatible Browser

   my.unimelb …

   -->
9. [**Password and Username**](https://ask.unimelb.edu.au/faq/5631/password-and-username/)

   *How do I reset my password or confirm my username for my.unimelb and my University email?*
10. [**Email aliases**](https://ask.unimelb.edu.au/faq/5645/email-aliases/)

    *Why do I have two email addresses?*
11. [**How to get a University VPN as a student**](https://ask.unimelb.edu.au/faq/6156/how-to-get-a-university-vpn-as-a-student/)

    *How can I access the University's network off campus?*
12. [**Account Activation Difficulties**](https://ask.unimelb.edu.au/faq/5597/account-activation-difficulties/)

    *What should I do if I am having difficulties with the Account Management page?*
13. [**Student email on mobile/portable devices**](https://ask.unimelb.edu.au/faq/6173/student-email-on-mobileportable-devices/)

    *How do I set up my student email on my mobile phone, tablet, or laptop?*
14. [**Setting Up Email**](https://ask.unimelb.edu.au/faq/5751/setting-up-email/)

    *How do I setup my email account?*
15. [**Add Email Alias**](https://ask.unimelb.edu.au/faq/6184/add-email-alias/)

    *How do I add an email alias to my student Microsoft Outlook account?*
16. [**Microsoft Office 365**](https://ask.unimelb.edu.au/faq/6077/microsoft-office-365/)
17. [**myUniApps**](https://ask.unimelb.edu.au/faq/6178/myuniapps/)

    *What is myUniApps and can I access it?*
18. [**Computer facilities**](https://ask.unimelb.edu.au/faq/1378/computer-facilities/)

    *Where can I access computer facilities?*
19. [**Rules for Student Email**](https://ask.unimelb.edu.au/faq/4522/rules-for-student-email/)

    *What are the rules regarding usage of Student Email?*
20. [**Accessing the LMS**](https://ask.unimelb.edu.au/faq/3001/accessing-the-lms/)

    *How do I log in to the LMS?*
21. [**University software and apps for mobile devices**](https://ask.unimelb.edu.au/faq/5905/university-software-and-apps-for-mobile-devices/)
22. [**Getting LMS Help**](https://ask.unimelb.edu.au/faq/2446/getting-lms-help/)

    *Where can I find help for the LMS?*
23. [**Accessing Lecture Capture**](https://ask.unimelb.edu.au/faq/4332/accessing-lecture-capture/)

    *How do I access Lecture Capture?*
24. [**Wireless network**](https://ask.unimelb.edu.au/faq/2699/wireless-network/)
25. [**Downloading and exporting data from student cloud storage (OneDrive)**](https://ask.unimelb.edu.au/faq/6313/downloading-and-exporting-data-from-student-cloud-storage-onedrive/)

    *How do I download or export data from my University OneDrive or a SharePoint library?*
26. [**Find out how to connect to UniWireless**](https://ask.unimelb.edu.au/faq/6281/find-out-how-to-connect-to-uniwireless/)
27. [**Using Printing Facilities**](https://ask.unimelb.edu.au/faq/5370/using-printing-facilities/)

## Hot topics

- [Responding to an Offer](https://ask.unimelb.edu.au/faq/5533/responding-to-an-offer/)
- [How to get your student card](https://ask.unimelb.edu.au/faq/6276/how-to-get-your-student-card/)

## Most popular FAQs

- [Accessing student email](https://ask.unimelb.edu.au/faq/5635/accessing-student-email/)
- [How can I check my fees and payments?](https://ask.unimelb.edu.au/faq/6004/how-can-i-check-my-fees-and-payments/)
- [Applying for an Extension](https://ask.unimelb.edu.au/faq/5667/applying-for-an-extension/)
- [Fee Account Statement](https://ask.unimelb.edu.au/faq/6007/fee-account-statement/)
- [Fees- Statement of Liability](https://ask.unimelb.edu.au/faq/6006/fees-statement-of-liability/)