Contact
Source: https://www.su.se/english/divisions/stockholm-university-library/about-the-library/contact Parent: https://www.su.se/english/divisions/stockholm-university-library
Here you will find different ways to get in touch with us at the library, whether it concerns loans, orders, supplier questions or communication. We respond fastest via chat or email every weekday.
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- Get quick answers to your questions
- Press and communication
- Social media
- Contact the Library Management
- Suppliers information
- Official Process in Case of Discrimination
Get quick answers to your questions
- Many frequently asked questions have already been answered in our Ask the Library forum. There you can search for answers or submit your own question.
- You can also chat with a librarian on weekdays by clicking on the chat bubble. When the chat is closed, our chat assistant will help you.
Press and communication
Contact our Communications officer for press inquiries, if you want to film and photograph in the library, borrow the stage for events (we prioritize events with a clear connection to SU), and other communication-related matters. Send an email to kommunikation.sub@su.se
For loan questions and similar questions for those of you who use the library, contact our librarians at biblioteket@su.se instead.
Social media
Please follow us on social media where we market the library's activities, provide information about opening hours and communicate with our users.
On LinkedIn, we have a special focus on open science issues, but also share news and information about our research support, student activities and current events in the library.
We do not have our own Instagram account but we contribute content to the Student Department's account @HejSuStudent, which is aimed at current students at SU.
Here you can find contact information, current opening hours and we inform you about deviating opening hours during holidays.
Youtube
On our Youtube channel you will find educational videos on e.g. reference management, thesis support, information search and seminars on open science and the like that showcase our activities.
Contact the Library Management
The Management Group deals with overall issues and questions of strategic importance for the organisation and is advisory to the Library Director in decision-making.
The University Library Management consists of the Library Director, Administrative Manager and several Section Managers.
Contact the Library Management Group
Suppliers information
All goods and larger deliveries to Stockholm University Library should be sent to the university's goods reception at Frescativägen 8, while regular mail and invoices from suppliers are sent directly to the university library's postal address.
If you are sending goods, be sure to label the package with the University library or 680 which is the department number.
Delivery address:
Stockholm University\ University Library/680\ Frescativägen 8\ 114 18 Stockholm
Postal address:
Stockholm University\ University Library\ 106 91 Stockholm
More information for suppliers and invoice handling at SU
Bank information
Domestic invoices\ Bankgiro: 812-0669 (Danske bank)\ Enter reference: 680 and the customer's/dept. name.
Foreign invoices and further Supplier information
Supplier invoices, payments and e-commerce
Official Process in Case of Discrimination
Here you will find information about what action to take if you are a student and feel you have been discriminated against. You will also find the contact details of those you should turn to with questions about equal rights and opportunities at the university.
The Stockholm University Library aims to be free from discrimination, harassment and other degrading treatment. In our work, we follow all the guidelines and recommendations that Stockholm University provides.
Administrative procedures
On August 22, 2019 the President of Stockholm University approved the Procedure for discrimination complaints relating to students. According to the Discrimination Act, all institutions at the University are to have clear information regarding the handling of cases in which employees or students consider themselves victims of discrimination. If your case concerns discrimination at an institution other than Stockholm University Library, please contact the department to which the case relates.
Administrative procedure for students
- The student reports that he/she considers himself/herself as having been exposed to discrimination.
- The contact person responsible for the matter is the Library Director, Wilhelm Widmark.
- The case is handled so that the manager of the library will contact the notifying party to investigate the matter and, where appropriate, the University's Equality Coordinator for further action.
- The case is also reported to the University’s security section for possible action.
- Students who feel discriminated against can also seek support from the Stockholm University Student Union and Student Health Unit.
Contact information and compilation of information
Concerning questions related to equal rights and opportunities the person responsible is the Library Director, wilhelm.widmark@su.se
Information regarding the administrative procedures for discrimination and harassment, in addition to information concerning equal rights and opportunities, is accessible for students through the University´s website.
Procedure for discrimination complaints relating to students
Staff members can access all the information through the intranet under\ the Administrative Manual.
Last updated: 2026-02-13
Source: Stockholm University Library
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