# Terms, conditions and service standards
**Source**: https://www.york.ac.uk/students/work-volunteering-careers/about/policies/terms-conditions/
**Parent**: https://www.york.ac.uk/students/work-volunteering-careers/about/policies/
## Service standards
- [Careers and Placements Service Standards (PDF](https://www.york.ac.uk/media/studenthome/workandvolunteering/otherpdfsanddocs/Careers Service Standards-FINAL.docx.pdf "Service Standards 2022 (opens in a new window)")
- [e-Accessibility statement](https://www.york.ac.uk/students/work-volunteering-careers/about/policies/e-accessibility/)
- [Service eligibility](https://www.york.ac.uk/students/work-volunteering-careers/about/policies/service-eligibility/)
- [Careers and Placements Ethics Statement (PDF , 79kb)](https://www.york.ac.uk/media/workingwiththeuniversity/documents/workingwithstudents/Careers and Placements Ethics Statement pdf.pdf " (opens in a new window)")
## Students
Student User Policy for appointments: [Appointments policy for students and graduates (PDF , 168kb)](https://www.york.ac.uk/media/studenthome/workandvolunteering/otherpdfsanddocs/Appointments Policy for Students and Graduates.pdf " (opens in a new window)")
Careers and Placements' use of student data relates to the following areas:
- Handshake profile
- Careers appointments
- Applications (volunteering, internships, placements)
- Engagement (event attendance and involvement in our activities and services)
For full information please read our [Privacy Statement - Students 2025 (PDF , 110kb)](https://www.york.ac.uk/media/studenthome/workandvolunteering/otherpdfsanddocs/Data Privacy - Students.pdf " (opens in a new window)").
## Graduates
Please see above and in addition the [Privacy Policy](https://www.york.ac.uk/about/departments/support-and-admin/reputation-economic-development-advocacy/alumni/policies/) from the Office of Philanthropic Partnerships and Alumni (OPPA).
## Employers
Please see our [Terms and Conditions](https://www.york.ac.uk/business/students/employer-terms-conditions/) for employers.