# Welcome

**Source**: https://www.york.ac.uk/students/new/undergraduate/welcome/
**Parent**: https://www.york.ac.uk/students/new/undergraduate/

Your college, department and the Students’ Union run fun and exciting welcome and induction events, giving you a great first week at York.

## Welcome highlights

Find out what’s happening via [your timetable](https://www.york.ac.uk/students/studying/manage/timetable/), your [college welcome](https://www.york.ac.uk/colleges/), the [Students' Union website](https://yusu.org/) or by asking your Second and Third Year Contact (STYC). See also the [international student welcome](https://www.york.ac.uk/students/new/international/welcome/) for activities to welcome you from overseas.

Don't miss official events - any 'must attend' events like the Central Hall talk and your introduction to your department will appear in [your timetable](https://www.york.ac.uk/students/studying/manage/timetable/).

## Students' Union welcome

Details of York Students' Union welcome events are available fromAugust. Find out all the amazing things you can get involved in, join clubs and societies that you like the look of and start enjoying the amazing opportunities at York.

Watch out for fake freshers events - see [York SU's guide on how to spot fake freshers tickets.](https://yorksu.org/news/article/fake-freshers-2025)

[Students' Union welcome](https://yorksu.org/events)

*Note: Photography will take place during Welcome Week,**which may be used for marketing purposes by the University of York. If you have any concerns or would prefer not to feature, please email [communications-support@york.ac.uk](mailto:communications-support@york.ac.uk). For further information about how we use photography or video which includes you please see our [privacy notice](https://www.york.ac.uk/about/departments/support-and-admin/external-relations/marketing/photography-video-privacy-notice/).*

## Health and safety sorted

- [Register with a doctor in York](https://www.nhs.uk/service-search/find-a-gp/) as soon as possible. [Unity Health](https://unityhealth.nhs.uk/) is the closest surgery to campus.
- Download the [SafeZone app](https://www.york.ac.uk/it-services/tools/safezone/) to make it easier for Campus Safety to respond if you need assistance on campus.

## Register to vote

Don't forget to register to vote in York - the University cannot do this for you.

You are entitled to register at both your home address and your university address. You can vote at both addresses in local elections but you can only vote once in national elections.

[City of York Council guidance for students registering to vote](https://www.york.gov.uk/StudentsVote)

## Finance problems?

Your student finance payments (if you've applied) will be made by your student finance provider shortly after your course begins **provided you have completed enrolment** (see item 2 of [Things to do](https://www.york.ac.uk/students/new/undergraduate/things-to-do/)). If you haven't received your loan, check:

- You've completed enrolment
- You've submitted your application and all the correct supporting evidence
- Your bank details are correct on your application – check your online account
- You've signed and returned your declaration form
- You’ve allowed five working days for the funds to be paid into your bank account.

If you have checked all this, [contact the Student Loans Company](https://www.gov.uk/government/organisations/student-loans-company).

If you are a home student and the first instalment of your loan or grant is delayed, you may be eligible for [assistance funding](https://www.york.ac.uk/students/finance/hardship/). For details of all financial advice and support offered by the University, see our [finance information for current students](https://www.york.ac.uk/students/finance/).

If your student finance offer letter lists a different institution or course

If you have successfully applied for a Tuition Fee Loan and/or Maintenance Loan/Grant, please ensure your offer letter from your student finance provider lists the correct course and the University of York as your institution.

If either of these are incorrect and it is before your course is due to start then these can be changed by accessing your student finance online account.

If your course has started then please email a scanned copy of your letter to [student-records@york.ac.uk](mailto:student-records@york.ac.uk) as soon as possible. We will then contact your student finance provider to update your details.

Any delay in changing your institution or the course you are taking could mean that you will not receive your loan on time.

## Related links

- [University of York Students' Union](https://yorksu.org/)
- [Colleges](https://www.york.ac.uk/colleges/)
- [Advice A-Z: Adjusting to university life](https://www.york.ac.uk/students/health/advice/adjusting/)
- [New international students: Welcome to York Guide](https://www.york.ac.uk/students/new/international/welcome/)