Health services management
Source: https://www.york.ac.uk/students/work-volunteering-careers/options/sectors/health-management/ Parent: https://www.york.ac.uk/students/work-volunteering-careers/options/career-ideas/podcast/
Health sector management is about managing the cost, delivery and quality of healthcare services, eg in a hospital, GP service or community health service.
Skills and characteristics required will include leadership, financial management, motivation, problem solving and communication.
The main employer in the UK is the NHS (National Health Service), but there are also private healthcare providers, medical, biotech and pharmaceutical companies, and voluntary sector organisations.
Find out about health services management
Find out what working in health services management really involves and make sure that you have a realistic understanding of the nature of the work. What would the day to day activities involve? What are the opportunities for career progression?
- Prospects gives a good overview of the role and the health sector
- NHS Careers: Management careers
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National Careers Service - health service manager profile
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Institute of Healthcare Management has information about continuing professional development (CPD) and training programmes. They also offer a student membership at a discounted price
- Graduate training opportunities if your first degree is not directly to a career in health (NHS Careers)
- NHS Digital provides information, statistics, reports and surveys for health and social care
- Health Education England is a Non-Departmental Public Body, responsible for education, training and development of staff and recruiting for values. Local body, Health Education Yorkshire and the Humber, works with key partners to ensure local workforce requirements are met
- The Kings Fund is an independent charity working to improve health and healthcare in England. They help to shape policy and practice through research and analysis, and promote understanding of the health and social care system
- The Nuffield Trust is an independent source of evidence-based research and policy analysis for improving healthcare in the UK
Use of AI in health services management
As well as AI use in medical diagnostics, it can be used in healthcare management for predictive modelling, data analysis and to improve efficiency in allocation of tasks and resources. There is demand for strong data analytics, AI literacy, and an understanding of ethical use of AI alongside more traditional management skills. New roles are emerging such as AI Project Manager and AI Implementation Specialist within the NHS and related health tech companies.
The BMA advocates for AI in healthcare to prioritise safety, efficacy, ethics, and equity: BMA report: Principles for AI and its application in healthcare Oct 2024
What skills do I need?
Typical required skills include:
- Leadership
- Decision-making, particularly in sensitive situations (eg where there are pressures on funding and staffing)
- Negotiation, persuasion and collaboration, often with a wide variety of stakeholders
- Problem-solving
- Analytical skills with data, trends and large amounts of information
- Resilience, being able to working well under pressure and in an ever-changing environment
For more information about professional skills and how to develop them, see the York Strengths Professional Skills page.
Work experience
Work experience in the NHS is not essential (prior to the NHS management scheme), but any experience in an administration, health or social care setting may be useful. Experience related to the individual NHS management schemes will also be helpful (eg finance, HR, informatics, etc).
Find jobs
The NHS Graduate Management Training Scheme generally opens for applications in late September until the end of October, to start the following September. You can specialise in:
- finance
- HR
- general management
- health informatics
- health analysis
- policy and strategy
- Department of Health & Social Care (DHSC) Health Policy Fast Track Scheme
Applications are open to graduates with a 2:2 or above in any subject area, except for the DHSC Policy Fast Track Scheme (2:1 or above). Applications are accepted from candidates currently on a Student visa who will need visa sponsorship. The recruitment process includes an application form, strengths-based online assessment, work-based scenarios, virtual assessment centre. The NHS graduate scheme has a blog to give you an insight into the scheme. There are similar schemes in Scotland and Wales.
Alternatives to the Graduate Management Training Scheme include: health informatics (eg librarians, statisticians), operational management, engineering, HR, finance
Register with NHS Jobs to get alerts for graduate opportunities.
Jobs are advertised on:
- NHS Jobs
- HSJ Jobs
- individual health authorities and trusts' websites
- Guardian Jobs
It can be possible to move into management from gaining experience in a more junior position or administrative role, which may also help you develop an understanding of how the organisation works.
You may choose to study for a Masters in Health Management - universities may offer courses to new and recent graduates, but some healthcare work experience may be advantageous.
Practice interviews on Shortlist.Me
- NHS management
- NHS policy and strategy
- NHS healthcare
- more NHS interviews, workplace simulations with different employers, and several skills / competency / strengths based interviews you can use to practise
- Register for the interviews or activities using your York email address.
What can I do at York?
- Read up on the latest issues facing health care provision with the Institute of Healthcare Mangement, Health Service Journal and NHS England
- Connect to people working in the sector via LinkedIn. It's a great way to find out about what the job is like, and decide if it is for you.
- Courses or activities that will help you build your commercial awareness will be invaluable. Check out our enterprise activities or online courses.
- Expand your knowledge of a subject area or topic by attending one of the Public Lectures, organised by the university
- Volunteering helps you develop skills such as project management, team work, communication, problem solving, organisation and time management
- You can also search for voluntary work in relevant organisations and settings via the Do-it website, which allows you to search by location and area of interest
- Look at the student guide (and free student membership) from the Association for Project Management to acquire additional skills.
More resources: people to follow, podcasts
Connect with York graduates
Join York for Life to connect with our global network of alumni. Start building your own network - find people from your course, look at different careers, ask questions and request a mentor.
Use LinkedIn to make connections, follow organisations of interest, and find out what York graduates are doing. Find out more about using LinkedIn and networking (how to build your network).
Podcast
- What Do You Actually Do? podcast episode with Kate Pyle, compliance and corporate services manager at St Leonard's Hospice