Wired network
Source: https://www.york.ac.uk/it-services/tools/wired-network/ Parent: https://www.york.ac.uk/students/new/undergraduate/what-to-bring/
Wired network connectivity is available across campus and at various offsite locations managed by the University.
Over 70,000 wired data sockets across the estate providing fast, secure and resilient network access to the Internet and internal University digital resources.
Key features
- Network infrastructure which includes switches, routers, and wireless access points in over 300 locations. They're interconnected by a high speed fibre optic network.
- Network access for personal and managed devices. Access is controlled through enterprise authentication (802.1X).
- Network segmentation with firewall protection for certain devices (eg CCTV, door access systems and AV equipment).
- Internet and other external connectivity are provided by our Internet service provider Jisc.
- Wide area network connectivity to remote sites via third party leased lines.
- IPv4 and IPv6 (limited subnets) enabled network.
- New wired data connections and support are available for new build and large refurbishment projects (charges may apply).
Access instructions
Staff and students:
- Laptops and PCs (devices that support 802.1x) can be registered with the setup tool.
- Games consoles, smart TVs etc. (devices that don't support 802.1x) can be registered in mydevices.
- University owned devices that require a fixed IP address can be registered in the LAN database.
For more, see network guides and help.
- Visitors:\ Wifi is available. If visiting on University business, you may need a temporary IT account.
Contractors: \ If you're working on estate projects, such as new builds or refurbishments, request IP address registration for University devices (eg door locks and CCTV) through the Estates Project Manager or contact IT Services.
Related tools
Compatible with Windows, Mac, Linux, Android and iOS.
You should ensure you are running a current up-to-date, fully-patched operating system.
Free to use (charges may apply)
There isn’t a cost to use the wired network but there will be a charge for new data installations and larger refurbishment projects.
Additional information
Prohibited devices
You're not allowed to use any of the following on the campus network. They can cause significant disruption and pose security risks.
- Devices with out-of-date, unsupported operating systems.
- Wireless access points or wifi repeaters not installed and managed by IT Services.
- Network infrastructure equipment such as routers or managed switches not authorised by IT Services.
- Personal hotspots, including mifi devices (portable devices that allow multiple users to connect to the internet through a mobile network).
- Devices that are set up for Internet connection sharing.
Access instructions
Staff and students:
- Laptops and PCs (devices that support 802.1x) can be registered with the setup tool.
- Games consoles, smart TVs etc. (devices that don't support 802.1x) can be registered in mydevices.
- University owned devices that require a fixed IP address can be registered in the LAN database.
For more, see network guides and help.
- Visitors:\ Wifi is available. If visiting on University business, you may need a temporary IT account.
Contractors: \ If you're working on estate projects, such as new builds or refurbishments, request IP address registration for University devices (eg door locks and CCTV) through the Estates Project Manager or contact IT Services.
Related tools
Guides and help
How-to guides and set up
- Windows: connecting to the wired network
- macOS: connecting to the wired network
- Linux: connecting to the wired network
- Wifi and wired network troubleshooting
Search all our guides and help
Contact for support
If you're experiencing technical issues and need advice, please contact IT Services.
Service commitments
Your responsibilities and policies
If you have any questions about appropriate use, or whether it's okay to connect a device to the network, please contact IT Services for advice.
The following policies apply to all IT services provided by the University.
Service performance
Availability
- This is a live service, available 24/7.
- Check the status of this service and any planned maintenance.
Support
- This service is managed by IT Services.
- We are responsible for monitoring, identifying and fixing faults.
- Support is available during our opening hours.
Standards
- Our service performance and standards have been produced in consultation with our customers. We regularly monitor the delivery, performance and availability of facilities and services.
Feedback and complaints
We appreciate feedback as it helps us review and continually improve our service.
Page last reviewed: 9 September 2024