Metadata
Title
Professional Services Support Officers
Category
general
UUID
e073be6e1a174fa1b459a0018b4dbdcb
Source URL
https://www.york.ac.uk/about/departments/support-and-admin/professional-services...
Parent URL
https://www.york.ac.uk/about/departments/
Crawl Time
2026-03-20T07:06:35+00:00
Rendered Raw Markdown

Professional Services Support Officers

Source: https://www.york.ac.uk/about/departments/support-and-admin/professional-services-support-officers/ Parent: https://www.york.ac.uk/about/departments/

Please see our Statement of Support.

We are a flexible resource that can be deployed, with no cost to departments, on a temporary, short term basis where needed the most within Central Professional Services.

We provide high level (Grade 5) administrative and project support; this includes helping you to deliver continuous services with minimal disruption or the need to stop other pieces of work.

Due to the variety of our work, we're happy to work face-to-face in the teams we're supporting or work from home as necessary.

There will be times when our competing priorities and organised schedules will necessitate us being able to choose where we work to suit access to resources, people and systems as well as engage in our directorate meetings.

A flexible approach to our support is appreciated to provide us with autonomy and choice to deliver the best outputs while managing our commitments and schedules across the different areas.

We are are line managed by Kelly McDonald who will maintain line management responsibilities throughout all PSSO assignments. 

Requesting support

You can request support through our support request form.

This will then be reviewed by our team line manager, Kelly McDonald, who will triage and delegate the requests, as well as create the initial brief/handover for the PSSO(s) assigned to your case.

For further information, or support in filling in the form, contact cps-psso@york.ac.uk

Meet the team

Alison O'Sullivan

I previously worked at the University in Design & Print and led on the roll-out of a new print service at the time, later working in managerial/supervisory service roles in a food retail business.

Claire Curran

I joined the University from an executive assistant role at York St John University, having previously spent three years at City of York Council as an executive assistant to the five directors of Children’s Services.

Who we work with

We understand that Central Professional Services is a broad organisation with many requirements.

Since beginning our roles as support officers in March 2023, we have worked with:

Case studies

Admin Shared Development

CRM team

International Recruitment team

Student Support Team