# Directorate of Estates
**Source**: https://www.york.ac.uk/about/departments/support-and-admin/estates/
**Parent**: https://www.york.ac.uk/about/departments/support-and-admin/
Our mission is to create an excellent environment in which to learn, live and work.
We are responsible for the ownership and development of the campus, and managing and maintaining our physical presence.
### [Facilities Helpdesk](https://www.york.ac.uk/about/departments/support-and-admin/estates-and-campus-services/facilitieshelpdesk/)
### [Maintenance requests](https://planon.york.ac.uk/case/UoY/WFL008?2)
### [Staff Wiki](https://uoy.atlassian.net/wiki/spaces/DMPIHV/pages/21964836/DTEF+Information+Hub+V+1.0)
### [Contractor information](https://www.york.ac.uk/about/departments/support-and-admin/estates-and-campus-services/contractorinformation/)
## Our campus
### [Development](https://www.york.ac.uk/campus-investment/)
How we're improving campus infrastructure.
### [Estates Operations](https://www.york.ac.uk/about/departments/support-and-admin/estates-and-campus-services/estates-operations/)
Keeping the entire campus running smoothly day-to-day.
### [Land and Buildings](https://www.york.ac.uk/about/campus/)
A campus university renowned for its green spaces and lakes.
### [Sustainability](https://www.york.ac.uk/about/sustainability/)
How we're keeping our campus sustainable.
Key contacts
Contact details for members of Estates.
[Contact details](https://www.york.ac.uk/about/departments/support-and-admin/estates-and-campus-services/contact/)
Feedback
Whether you're a student, staff member, visitor, or part of the wider community, we welcome your feedback on our services and facilities.
[Share your thoughts](https://docs.google.com/forms/d/e/1FAIpQLSfnVGM80lq4YTnblERmiP7nanO9L6Ic4Vd_hn0x1dc3fTa9Xw/viewform)
Policy Zone
Find policies relating to Estates on our University policy webpages.
[Policies](https://www.york.ac.uk/about/organisation/governance-documents/policies/)