# About us

**Source**: https://www.exeter.ac.uk/departments/digital/about/
**Parent**: https://www.exeter.ac.uk/departments/digital/

## Who we are

The Digital Transformation Division plays a key role in delivering [the University's Strategy 2030](https://www.exeter.ac.uk/about/strategy2030/). We exist to create outstanding digital experiences for students, staff, and beyond, helping our community to thrive in a fast-changing world.

Our work is built around four strategic pillars:

- **Digital Foundations** – building strong digital skills, confidence, and data-led decision-making.
- **Digital Experience** – designing seamless, accessible services that work across boundaries.
- **Digital Efficiency** – removing complexity and automating tasks to save time, improve quality, and reduce cost.
- **Digital Innovation** – exploring emerging technologies to unlock new opportunities.

Through collaboration and co-design with our users, we are shaping a digital future that benefits everyone.

## What we do

We deliver and support key services across the University, including:

- [**Digital Hub**](https://www.exeter.ac.uk/departments/digital/productsandservices/digitalhub/) – our central space for digital resources and support.
- [**MyExeter app & attendance monitoring**](https://www.exeter.ac.uk/students/myexeter/) – tools that connect students with their studies and wider University life.
- **[Data Connect](https://universityofexeteruk.sharepoint.com/sites/DataConnect)** – enabling colleagues to access, analyse, and use data effectively.

Alongside these core services, our teams provide specialist expertise in:

- User-centred design
- Data management
- Product management
- Agile delivery
- Digital skills development

## How we work

Digital transformation is about people as much as technology. That’s why we:

- Invest in **digital skills**, through initiatives like our [Digital Skills self-assessment and learning resources.](https://www.exeter.ac.uk/departments/digital/productsandservices/digitalskillsinitiative/)
- Work in **collaboration**, involving users directly in our projects to keep us connected to their needs.
- Take an **iterative approach**, listening, learning, and improving continuously.

This means our digital future is not only innovative, but accessible, inclusive, and impactful.

### Meet the team

Our Division brings together specialists from across six core areas:

- **Data** – creating a strong and consistent foundation of data across the institution.
- **Delivery** – embedding Agile and Lean practices to ensure our roadmap is delivered effectively.
- **Design** – creating a consistent University experience, where every digital and physical interaction is intuitive, empowering and responsive to the evolving user needs of our students, staff and external partners.
- **Product** – driving the development of innovative, user-centric solutions that enhance the student and staff experience, whilst supporting the University's strategic objectives.
- **Strategy & Engagement** – aligning our work with Strategy 2030 and engaging colleagues across the University.
- **Engineering** – building and deploying products and features that deliver real value for users.

Are you a University colleague wanting to know more? [Visit our Sharepoint site.](https://universityofexeteruk.sharepoint.com/sites/DigitalDepartment/)

[Helen Cocks, Assistant Director of Digital Transformation and Engagement speaking at Digital Universities UK 2024](https://www.exeter.ac.uk/departments/digital/info/about/)

[The Digital team hosting Times Higher Education's Digital Universities UK 2024](https://www.exeter.ac.uk/departments/digital/info/about/)

[View our 2030 Digital strategy](https://digital.exeter.ac.uk/digital-strategy-intro/)

The Digital team hosting a workshop at Digital Universities UK 2024