Barker Street Bike Store
Source: https://www.unsw.edu.au/estate/getting-here/cycling-to-unsw/barker-street-bike-store Parent: https://www.unsw.edu.au/estate/getting-here
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Barker Street Bike Store is a secure bike parking facility at our Kensington campus located next to Barker Street carpark on Engineering Road.
The Barker Street Bike Store features 25 bike racks, a repair station, a change room and short and long-term lockers.
There is another Bike Store located in B8 Terraces Mezzanine Carpark which features 18 bike racks only.
Staff and students register for access to the Bike Stores by completing this form. Access will be valid from the first day of O-Week, Term 1 for one year.
Short-term lockers are free to use, while long-term lockers attract a fee. Organise payment for locker or lost keys here.
You can store your gear in the short-term lockers for up to 12 hours.
These Terms & conditions apply to all cyclists with access to the Bike Store:
Terms & conditions
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Barker street & B8 Bike stores
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UNSW provides 24/7 access to the Barker Street & B8 Bike Store to registered users, free of charge.
- UNSW staff and students must register to use the Barker Street & B8 Bike Stores.
- You can register, by completing this form.
- Access will be granted to all those who register and will be valid from the first day of Term 1 O-Week for one year.
- UNSW makes no guarantees that space will be always available within the Bike Stores for all registered users.
- Bicycle parking space within the Bike Stores is on a “first come, first served” basis.
- You must not park anything other than two-wheeled bicycles in the Bike Stores.
- Users agree not to use the Bike Stores if there is not adequate space to store their bike; bicycles must only be parked in the racks provided.
- Your bicycle must not impede the safe movement in, out and around Bike Stores for other users.
- You must advise UNSW Security of any safety or security concerns within the Bike Stores as soon as users become aware of them, including lost or stolen property by calling 02 9385 6000.
- You must respect other people’s property inside the Bike Stores at all times.
- You must not store any dangerous or flammable goods in the Bike Stores.
- You must not give your ID card to others to access the facility or allow someone to tailgate you into the facility.
- You must provide your own secure bicycle lock and take it with you when not in use.
- Security will regularly patrol, inspect and monitor appropriate usage of the facility.
- Any personal belongings (including clothing, bicycle accessories or other items) left unattended in the Bike Stores for a period of 24 hours will be considered to have been abandoned. Security will remove any items (including clothing, perishable items, towels and any other equipment) deemed as abandoned, and hold these in Lost Property. Perishable items, drink bottles and food containers will be disposed of immediately.
- Bicycles left unattended or not used by end of each academic term will be considered to have been abandoned and will be removed by Security. This may include being required to break bicycle locks. You will have one month to claim your bicycle, clothing, or other equipment from . After this period, if you have not contacted Security regarding your bike, clothing or other equipment and it is still in good condition, it will be donated to the annual Lost Property sale.
- You agree that UNSW will not be liable to replace or pay for any bicycle locks that are broken to remove bicycles which are deemed as abandoned.
- You agree that using the Bike Stores is at your own risk.
- You will not make any claims against UNSW for any loss of, damage to, or theft of your bicycle or other personal belongings stored in the facility.
- UNSW Estate Management has the right to refuse access or entry to both Bike Stores if these terms and conditions are not complied with.
- UNSW Estate Management reserves the right to:\
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- Terminate access for any Bike Store user not complying with these terms and conditions; and
- Amend these terms and conditions from time to time without notice to users.
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Use of Lockers
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UNSW provides UNSW staff and students 24/7 access to lockers in the Barker Street Bike Store.
- UNSW staff and students must first register to use Barker Street Bike Store, before being able to register to use the long-term lockers.
- Access to long-term lockers use is limited based on availability for hire.
- Short-term locker hire is free of charge.
- Short-term lockers can be hired for a maximum of 12 hours from time of hire after which point, the lockers will automatically open.
- Short-term lockers are available on a “first come, first served” basis each day. UNSW makes no guarantees that a short-term locker will always be available for a registered user within Barker Street Bike Store.
- At the end of the 12-hour hire period, you must remove all personal belongings from the locker. If you don’t collect your items by the end of the 12-hour hire period, any item/s left behind will be removed and placed in Lost Property.
- Perishable items, drink bottles and food containers left behind in the short-term lockers after the 12-hour hire period will be disposed of immediately.
- You can hire a long-term locker on an annual basis. You will need to register each year to access and use the Long-term Lockers.
- Long-term locker hire is a fixed rate of $60.00 per year. Fees are non-refundable.
- The long-term locker hire period is from Term 1 O Week, valid for one year.
- If you hire a long-term locker, you will need to collect and return your key from the UNSW Security office at Gate 2, High Street.
- Failure to return your long-term locker key before the following Term 1 O-Week will result in your locker being re-keyed and Bike Store swipe access being cancelled
- If you lose your long-term locker key, you will need to pay a $30.00 fee for a replacement key.
- If you lose your ID card which allows access to Barker Street Bike Store, you will need to pay a $25.00 fee to replace your ID card.
- You can apply for a replacement ID card through UNSW Estate Management.
- If you lose your ID card or locker key, you must advise UNSW Security on 02 9385 6000 immediately.
- If you have any safety or security concerns with the short-term or long-term lockers, including Lost or Stolen Property, you must advise UNSW Security on 02 9385 6000 immediately.
- You must not store any dangerous or flammable goods inside the lockers.
- UNSW Security will regularly patrol, inspect and monitor the lockers.
- Any personal belongings (including clothing, bicycle accessories or other items) left unattended in Barker Street Bike Store for a period of 24 hours will be considered to have been abandoned. Security will remove any items (including clothing, perishable items, towels, and any other equipment) deemed as abandoned, and hold these in Lost Property. Perishable items, drink bottles, and food containers will be disposed of immediately.
- You agree that to use the lockers at Barker Street Bike Store will be at your own risk.
- You will not make claims against UNSW for any loss of, damage to, or theft of personal belongings stored in the lockers.
- UNSW Estate Management has the right to refuse access to lockers if you do not comply with these terms and conditions.
- At the end of the long-term locker hire period (before Term 1 O Week commences), you must remove all personal belongings from the long-term lockers and return your locker key to the Gate 2 Security Office. Any items remaining in the lockers after this time will be removed and placed in Lost Property.
- You will have one month after the new long term locker period commences to claim any personal belongings from . After this period, if you have not contacted Security regarding your clothing or other equipment and it is still in good condition, it will be donated to the annual Lost Property sale.
- UNSW reserves the right to:\
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- Terminate access to long term lockers without providing a refund for a registered user for failure to comply with these terms and conditions.
- Amend these terms and conditions from time to time without notice.
FAQs
- I have already purchased a long-term locker and would like to use the same locker again for the following year, do I need to return my key to Gate 2?
As long as you have paid the $60 fee again after the one-year period, you will be able to hold onto your key and continue using it until it is no longer required.
Please email id.cards@unsw.edu.au to confirm you would like to continue using the same Locker and quote the Locker number in the email. - How do I know which Locker I have access to?
When you attend Gate 2 to collect your long-term locker key, you will be able to choose any available locker number. The staff can show you a photo of the lockers to assist you with choosing a suitable locker. - When do you accept payments for long-term lockers for Term 1?
You can apply and pay for a long-term locker 2 weeks prior to Term 1 O Week commencing. - I want to apply for a long-term locker but as it is late in the year, I do not want to pay the fixed $60.00 fee. Can I pay a pro rata rate?
Unfortunately, you must pay the $60 fixed rate regardless of when you apply for the long-term locker. Previously, the fee was $45.00 per term. We have allowed a cheaper annual rate for you without the need to return and pay for your key each term. - When does the long-term locker period start and finish?
The first day of Term 1 O-Week, valid for one year - I will not be registering for my long-term locker again, when do I need to return my locker key?
Your key must be returned no later than the first day of Term 1 O-Week. - I am going to be away when I need to return my long-term locker key, can my friend return it for me?
You must email id.cards@unsw.edu.au to let them know your friend’s full name, contact number and when they will be returning your long-term locker key on your behalf to the Gate 2 Security office. - I have misplaced my long-term locker key, what do I do?
Please submit a payment of $30.00 for a lost key via this form and the Gate 2 Security office will be able to provide you with a new key. - I have lost my key and need to retrieve valuable items in my locker today; how do I open it?
Please notify the Gate 2 Security Office. You will need to submit a payment of $25.00 for a let in via this form and Security will be able to open your locker for you.
If the key is not found, you will also need to submit a separate payment of $30.00 via the same form to re-key your long-term locker and be re-issued a new key. - I can’t remember my short-term locker code and need to retrieve valuable items in my locker today; how do I open it?
You will need to wait for the 12 hour hire period to lapse when the locker automatically opens for you. - Where do I collect and return my long-term locker key?
The Gate 2 Security Office, open 24/7. - I have paid for my long-term locker, how long do I need to wait to collect my key form the Gate 2 Security Office?
We recommend waiting 24 hours to ensure Security have received your payment receipt. - I no longer want to use my long-term locker, can I get a refund?
Please return your long-term locker key to the Gate 2 Security office when it is no longer needed. The $60 annual fee is non-refundable. - Can I apply for a long-term locker starting from summer session for the year?
You must wait until the start of Term 1 O Week if you would like to pay the $60 annual rate. You are welcome to use the short-term lockers which are available on a “first come, first served” basis each day in the interim. - I used a short-term locker and forgot to collect my belongings at the end of the day, when I returned the next day, my items were gone, what should I do?
You are responsible for removing your belongings before the 12-hour period. After this time, the locker door will release. Any items left behind will be removed and placed at Lost Property at the Gate 2 Security Office. - I have already applied for Bike Store access, why has my access stopped working?
Bike Store access is valid from the start of Term 1 O Week for one year. After this time, you must re-apply for access to be reinstated on your selected Staff or Student ID card each year via the online form. - I have a Staff and a Student Card, can I apply for Bike Store access on both cards?
The Bike Store Form only allows you to apply access to one ID card. Please select your preferred card for accessing the Bike Store or you will need to complete another Bike Store Form to apply for access on your second ID card.
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Visit us
8am - 5pm, Monday to Friday (excluding public holidays)
Estate Management Reception\ Level 3, Mathews Building F23\ Gate 11, Botany Street, Kensington 2033
Contact us
Phone: 02 9385 5111 (24/7)\ Email: estate@unsw.edu.au
Have a general inquiry for us? We’d love to hear from you! Please fill out the form below.
Service Request
For repairs & maintenance, general services inquiries or, security services inquiries, you can request assistance by completing the form below.