# Student : ITS : University of Sussex

**Source**: https://www.sussex.ac.uk/its/student
**Parent**: https://student.sussex.ac.uk/international/visas

- [Accessibility](https://www.sussex.ac.uk/aboutus/website/accessibility) |
- [A-Z](https://www.sussex.ac.uk/az) |
- [Staff search](https://www.sussex.ac.uk/profiles) |
- [Contact us](https://www.sussex.ac.uk/contactus) |
- [Email](https://outlook.office.com/) |
- [External website](https://www.sussex.ac.uk/)

Site
People (by surname)

- [Students](https://student.sussex.ac.uk)
- [Staff](http://www.sussex.ac.uk/staff)
- [Schools & services](http://www.sussex.ac.uk/schoolsandservices)
- [Sussex Direct](https://direct.sussex.ac.uk)
- [Canvas](https://canvas.sussex.ac.uk)

- [Schools](http://www.sussex.ac.uk/schoolsandservices/schools)
- [ITS](http://www.sussex.ac.uk/its)
- [Library](http://www.sussex.ac.uk/library)
- [Professional services](http://www.sussex.ac.uk/schoolsandservices/professionalservices)

- [Schools and services](https://www.sussex.ac.uk/schoolsandservices)
- [IT Services](https://www.sussex.ac.uk/its)
- [Student](https://www.sussex.ac.uk/its/student)

- [ITS home](https://www.sussex.ac.uk/its/home "Home page for IT Services at the University of Sussex, UK. Information and assistance on using computers and technology at Sussex.")
- [Help](https://www.sussex.ac.uk/its/help "General help and assistance with technology at Sussex")
- [Services](https://www.sussex.ac.uk/its/services "All of our services are listed here. Click on the links for more details of a particular service.")
- [My IT account](https://www.sussex.ac.uk/its/myitaccount "Staff and student logins, passwords and getting access to services.")
- [Security](https://www.sussex.ac.uk/its/security "Protecting your computer with antivirus and more information on security issues.")
- [About](https://www.sussex.ac.uk/its/about)

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## IT Services for students

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[Your IT account](https://www.sussex.ac.uk/its/myitaccount)\
Change your password to something easier to remember or reset it if you've forgotten.

[Connect to the internet](https://www.sussex.ac.uk/its/services/networkandstorage/networkandinternet)\
How to use the campus Wi-Fi (**eduroam**) or wired connections.

[SussexMobile phone app](https://www.sussex.ac.uk/its/sussexmobile)\
The mobile app gives you easy access to services on your phone.

[Your Sussex email](https://www.sussex.ac.uk/its/services/programsandsoftware/emailandcalendar)\
How to get access to your official University email.

[Computers and printing](https://www.sussex.ac.uk/its/services/clusterrooms/clustercomputers) \
There are over 900 PCs and Macs on the campus, many available 24/7.

[IT Service desk](https://www.sussex.ac.uk/its/help)\
Get help with IT at Sussex.

[LinkedIn Learning](https://www.sussex.ac.uk/its/services/software/linkedin-learning)\
Activate your free LinkedIn Learning account, watch courses to develop new skills.

[Free and discounted software](https://www.sussex.ac.uk/its/services/programsandsoftware/software)\
You can install many applications for free and get discounts on other software.

[Multi-Factor Authentication](https://www.sussex.ac.uk/its/services/MFA)\
Download the Okta Verify authenticator app to access Susses Direct, Outlook and more.

## Sussex Direct

#### An admin control panel for your time at Sussex

See the information that the University holds about you and keep it up to date. Use Sussex Direct to book appointments with Housing, Counselling or the Student Life Centre.

Keep your printing account topped up and view your library account. You can also use Sussex Direct to choose your course options and electives.

- [Visit Sussex Direct](https://direct.sussex.ac.uk/login.php)
- [Find out more about Sussex Direct](https://www.sussex.ac.uk/its/services/informationandsupport/sussexdirect)

### Quick guide to IT at Sussex

#### Your IT username and password

When you register online (available from 1 September for new undergraduates), you are given an IT Services username and password as part of the process. The username is usually made up of your initials, followed by a number, such as: **ano23**. Keep these details safe as they will give you access to many of the computing services at Sussex.

If you are a Student completing your studies and will be leaving the University, you can [find out when your IT account will close](https://www.sussex.ac.uk/its/help/faq?faqid=5).

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#### Connect to the internet

If you're based in one of the student residences, you get the best internet by using the wired connection in your room. The Wi-Fi is service called **eduroam** which is free for students and is available across the campus and in residences.

- [connecting to the internet](https://www.sussex.ac.uk/its/services/networkandstorage/networkandinternet)

#### Getting help and training

There are lots of ways to get help with IT at Sussex:

- see our [online help pages](https://www.sussex.ac.uk/its/help)
- [open a support ticket](https://sussex.saasiteu.com)
- [email us](mailto:itservicedesk@sussex.ac.uk)
- Call us on +44 1273 678090

You can also visit the IT Service Desk in Shawcross which is open every week day 09:00-17:00.

To improve your IT skills, or anything else to boost your studies and future career, you should activate your free [LinkedIn Learning account](https://www.sussex.ac.uk/its/services/software/linkedin-learning).

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#### SussexMobile

Download the SussexMobile app from the App Store or the Play Store. It gives you access wherever you are to your email, your library account, free study spaces and much more. You can also log on to Sussex Direct to keep your personal details up to date and onto Canvas for information about your courses.

- [Download the app](https://www.sussex.ac.uk/its/services/informationandsupport/helpdesk/sussexmobile)

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#### Log on to a campus PC

There are over 900 PCs on the campus that can be used by students - you can just log on with the IT username and password that you collect during online registration.

- [Computers on the campus](https://www.sussex.ac.uk/its/services/clusterrooms/clustercomputers)
- [Printing at Sussex](https://www.sussex.ac.uk/its/services/clusterrooms/clusterprinting)
- [Keycodes for 24-hr access](https://www.sussex.ac.uk/its/keycodes) (login needed)

#### Programs and software

IT Services manage computer rooms around campus including Windows PCs and Apple Macs, all with an impressive suite of both standard and more specialised programs.

You can also download free software for your computer from IT Services or buy other programs at a student discount from external suppliers.

- [Software at Sussex](https://www.sussex.ac.uk/its/services/programsandsoftware/software)

## Free Online Courses

Check out over 16,000 free online courses in Linkedin Learning

- [find out more](https://www.sussex.ac.uk/its/services/software/linkedin-learning)
- [login to Linkedin Learning](https://linkedin.com/checkpoint/enterprise/login/83331314?application=learning)

## Office 365

All students can download Microsoft Office apps such as Windows, PowerPoint and Excel for your own computer and mobile devices. You also get 1TB of online storage absolutely free - handy for storing your uni work for access wherever you are.

- [find out more](https://www.sussex.ac.uk/its/services/software/owncomputer/office)

Updated on 17 March 2025

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