# Get help with your loan

**Source**: https://student.sussex.ac.uk/new-students/settling-in/loan-and-budget
**Parent**: https://student.sussex.ac.uk/international/visas

Find out how your student loan works and what help is available while you’re waiting for funding.

## Your student loan

Your student loan for living expenses (if you have one) is either released when:

- you [collect your keys](https://student.sussex.ac.uk/new-students/when-you-arrive/collect-your-keys), if you’re living in on-campus accommodation, or
- you [collect your student ID card](https://student.sussex.ac.uk/new-students/when-you-arrive/collect-your-student-id), if you’re not living on campus.

In both cases, we will notify the Student Loans Company.

You should receive funds in your nominated bank account within three working days.

### Issues with your student loan

You can get advice from the [Student Centre](https://student.sussex.ac.uk/centre) if:

- you’re struggling to get by until your loan arrives
- you’re having problems getting your loan or funding.

The Student Centre can also help with bursaries.

### Money advice

[Find out what to do](https://student.sussex.ac.uk/money/worries) if you have money worries or are looking for financial advice.

[See more from Settling in](https://student.sussex.ac.uk/new-students/settling-in)