# Canvas Admin Access

**Source**: https://canvas.yale.edu/canvas-administration/canvas-admin-access
**Parent**: https://canvas.yale.edu/

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Canvas Administration

# Canvas Admin Access

## On This Page

Learn more about the Canvas admin access process. Jump to a section for more information.

- [Eligibility](#eligibility)
- [Requesting Admin Access](#request)
- [Designated Requester List (CAS Required)](/canvas-administration/canvas-admin-access/designated-requester-list)
- [Admin Access Requirements](#requirements)
- [Annual Admin Renewal](#renewal)
- [Admin Access Request Form](https://yaleconnect.yale.edu/canvasadmins/canvas-admin-request-form/)

## Canvas Administrators

Support Canvas across schools or departments

University roles such as registrars or LMS support staff may necessitate admin access within Canvas @ Yale. Canvas admin access is provided on an as needed basis at a level best suited to meet a user’s responsibilities. To ensure our admins understand how to use admin permissions appropriately, all users requesting admin access must complete a two part training:

- Part 1: Relevant Canvas admin navigation information and Canvas admin acceptable use policies (~10 minutes)
- Part 2: FERPA training and review (~30 minutes)

***Note:*** **Only Designated Requestors may submit a Canvas Admin Access Request form**

## **Eligibility**

In order to protect the integrity of Canvas, which houses course content and student data, only certain users are eligible to gain admin access.

| **Candidates Eligible for Admin Access** | **Restricted Eligibility via Alternate Accounts** | **Candidates not Eligible for Admin Access** |
| --- | --- | --- |
| - Canvas @ Yale and ITS support - Library and eReserves staff - Registrars and Admins supporting all faculty in a school / department - Professional school LMS support staff - Certificate or non-academic program support staff | - SAS Student Worker - Summer Program Student Worker | - DUS / DGS - Faculty including instructors, lectors, and lecturers - Students - Non-Yale users |

**For more information on Canvas Admin Access or if you have an admin access issue not outlined here, please contact** [**askpoorvucenter@yale.edu**](mailto:askpoorvucenter@yale.edu)**.**

## Please Note

This access is not for staff who are supporting a few selected courses / faculty, or for individuals who are currently enrolled in degree programs at Yale. If you are only supporting a single faculty member with just a few courses, you should instead ask the instructor to [add you to their course site](https://help.canvas.yale.edu/a/914663) with the TA or Guest Instructor role.

## Requesting New / Modified / Removed Admin Access

To ensure that admin access in Canvas is provided to those who need it, only a [**Designated Requester**](/canvas-administration/canvas-admin-access/designated-requester-list "Designated Requester List") can submit a Canvas admin access request for other users to be added as an admin, have their admin access modified, or request their removal as an admin.

Designated Requesters are individuals in a department / school who are provided the ability to request Canvas admin access changes on behalf of another user. These requests are submitted via the [Canvas Admin Access Request form](/canvas-admin-access-request "Canvas Admin Access Request") and are processed by the Poorvu Center’s Educational Technology team.

**Designated Requesters must:**

1. Fully vet requested admin users to ensure that they are appropriate candidates for admin level access in Canvas prior to submitting a request.
2. Follow up with requested users to ensure that they meet the admin access requirements before their request expires.
3. Submit Canvas admin requests to remove any user (including yourself) who has left the department, changed roles, or have left the university.
4. Submit Canvas admin requests to change a user’s level of access if their role changes within a department or unit and they now need higher or lower Canvas admin permissions.
5. Confirm continued access for previously requested admin level users as a part of periodic Canvas admin audits.

## Timeline

New prospective Canvas admins will have two week from when the request is initiated to complete all of the requirements. Incomplete requests will be canceled and a Designated Requester will need to submit a new [Canvas Admin Access Request form](/canvas-admin-access-request "Canvas Admin Access Request").

## Admin Access Requirements

New, renewing, and returning Canvas admins will need to complete certain requirements before access can be granted, maintained, or restored. Admin access will be granted to appropriate users once the following requirements have been met:

- Part 1: Relevant Canvas admin navigation information and Canvas admin acceptable use policies (~10 minutes)
- Part 2: FERPA training and review (~30 minutes)

### Note

If you do not complete your admin access renewal before the deadline, you will need to have a Designated Requester submit a new admin access request form to reestablish your admin access.

## Annual Admin Renewal

Each summer, all pre-existing Canvas admins will receive an email and instructions about the annual admin renewal process. All Canvas admins must complete the renewal process regardless of when they first received admin access. To renew access, all Canvas admins are required to review and re-acknowledge the FERPA Agreement and the Canvas Admins Acceptable Use Policy. **Those who do not complete the re-acknowledgment will lose access after the posted deadline.**

[Learn more from our Renewal FAQ](/canvas-administration/canvas-admin-access/canvas-admin-access-renewal-faq)

### Creative Commons License

[Canvas @ Yale Admin Access Process](/canvas-administration/canvas-admin-access "Canvas Admin Access") by The Yale Poorvu Center’s Educational Technology Team is licensed under [CC BY-NC-SA 4.0](https://creativecommons.org/licenses/by-nc-sa/4.0/?ref=chooser-v1).