# RESOLVED

**Source**: https://canvas.yale.edu/posts/2025-10-20-resolved-canvas-outage-due-to-aws-incident
**Parent**: https://canvas.yale.edu/news

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# RESOLVED - Canvas Outage due to AWS Incident

Canvas @ Yale
Monday, October 20, 2025

## Resolved - 8PM EST Access Restored

At 8:00PM (EST) the AWS outage was resolved. Canvas access is now available once again.

### Original Announcement

Canvas, Yale’s learning management system, is unavailable at this time due to an unexpected service AWS outage. The vendor, Instructure, is aware of the problem and actively investigating to restore service. The Media Library (Panopto), integrated with Canvas, is also unavailable due to Panopto’s reliance on Canvas to authenticate / login its users.

You can follow the status of the issue at <https://health.aws.amazon.com/health/status> and <https://status.instructure.com/>

If you have questions or comments, please contact your local support provider or the ITS Help Desk at 203-432-9000 or **helpme.yale.edu**