# Emergency Information

**Source**: https://www.cs.tum.de/en/emergency
**Parent**: https://www.cs.tum.de/en/

In case of emergency, always start by shouting loudly for help!

Usually at TUMCS, there is a huge chance somebody capable of first aid is nearby.

## Emergency Calls

You as the caller must provide important information so that the staff at the integrated control centre can quickly alert the appropriate emergency services.

**Calls in English are also possible.**

### Ideal pattern of the emergency call: the 5 key questions

1. Where is the incident?

2. Who is calling?

3. What happened?

4. How many people are injured?

5. Wait for inquiries: Don't hang up now, there may be further questions.

Source: <https://www.notruf112.bayern.de/5w/index.php>

If you are calling from a landline on university premises, please dial “0” before any external telephone number. \
112 and 110 may also work without a leading “0”.

### Emergency Phone Numbers

#### Fire Department and Ambulances: 112

[Call the emergency line](tel:+49112)

Please use this number in case of fires or if someone is injured and/or in an acute, potentially life-threatening emergency situation.

#### Police: 110

[Call the police emergency line](tel:+49110)

Dial this:

- if you you feel threatened, are in danger or are confronted with a crime that requires police intervention
- or if you observe others getting into such situations
- or even if you only suspect that such a situation may exist, this is the right number to call

If you want to contact the police without a dangerous situation please contact

**Polizeiinspektion Straubing**\
Theresienplatz 50\
94315 Straubing

Phone:
:   [+49 9421 868-0](tel:+4994218680)

Contact form:
:   [Contact form](https://formularserver-bp.bayern.de/intelliform/forms/rzsued/polizei/polizei/kontaktformular/index?dstog2=0900213050000)

#### Poison centre Munich: 089 19240

[Call the poison centre](tel:+498919240) if there is a suspected poisoning. In case of imminent danger, also call 112

Website of the Poison centre: <https://www.toxinfo.med.tum.de/>

#### Medical on-call service Bavaria: 116 117

[Call this number if the medical situation does not need to be adressed immediately](tel:+49116117).

So that you don't have to go without medical help at night, at weekends and on public holidays, Bavarian doctors participate in the Bavarian medical on-call service in addition to working in their practices. They will put you in touch with the right doctor in your area by telephone.

#### Helpline violence against women: 116 016

[Call the helpline for violence against women](tel:+49116016). If you witness violence against women taking place please dial 110.

<https://www.hilfetelefon.de/>

#### Telephone counseling: 116 123

[**116 123**](tel:+49116123) or [**0800 111 0 111**](tel:+498001110111) or [**0800 111 0 222**](tel:+498001110222)

[www.telefonseelsorge.de](https://www.telefonseelsorge.de)

#### Crisis helpline Bavaria: 0800 655 3000

Krisendienste Bayern is a psychosocial counselling and support service for the citizens of Bavaria. People in mental crises, those affected and relatives can [call the free number 0800 655 3000 for qualified counselling and support](tel:+498006553000). Specialist centres can also contact the crisis services.

The Crisis Services Bavaria are there for you around the clock every day.

Don't hesitate to give them a call! The staff at Crisis Services Bavaria will listen to you, clarify the situation with you and show you ways out of the crisis. If necessary, a mobile team will be on site within an hour to provide you with help and advice.

#### Telephone escort home: 030 12074182

<https://heimwegtelefon.net/>

Service available Sunday through Thursday 21:00 – 00:00 h, Friday and Saturday 21:00 - 03:00 h.

The home phone is a service you can [call at night if you feel unsafe on your way home](tel:+493012074182). You will then be accompanied home by a volunteer on the phone.

## Defibrillator locations

### Essigberg 3 The defibrillator is located in the entrance of the second floor.

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