# The Sheridan Libraries

**Source**: https://guides.library.jhu.edu/refworks
**Parent**: https://guides.library.jhu.edu/avoidingplagiarism/risk

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# RefWorks

Tips and tricks for using RefWorks to manage citations, create bibliographies, and share citations.

- [Getting Started](https://guides.library.jhu.edu/refworks/general)
  - [HELP](https://guides.library.jhu.edu/refworks/classes)
  - [HANDOUT](https://guides.library.jhu.edu/c.php?g=202544&p=8990773)
- [Logging In](https://guides.library.jhu.edu/refworks/logging-in)
- [Citation Tools - What works with what?](https://guides.library.jhu.edu/refworks/write-and-cite)
  - [In-text Citations](https://guides.library.jhu.edu/c.php?g=202544&p=7240062)
  - [Trouble Getting RCM?](https://guides.library.jhu.edu/c.php?g=202544&p=8484651)
- [Accessibility](https://guides.library.jhu.edu/c.php?g=202544&p=9175459)
- [Group Accounts and Sharing](https://guides.library.jhu.edu/refworks/group-accts)
- [Troubleshooting and Tips](https://guides.library.jhu.edu/refworks/troubleshooting)
- [Alumni](https://guides.library.jhu.edu/c.php?g=202544&p=7070317)
- [Other Citation Tools (Zotero, EndNote, more)](https://guides.library.jhu.edu/c.php?g=202544&p=9455273)

## RefWorks Help

**Questions?**

- Email the [JHU RefWorks support group](mailto:refworks@jhmi.edu?subject=RefWorks%20help)
- [refworks.support@proquest.com](mailto:refworks.support@proquest.com) \
  or 775-327-4105 \
  (Monday-Friday, 9am-8pm Eastern)\
  or (toll free) 800-521-0600 ext 74440
- [**RefWorks CHAT**](https://support.proquest.com/s/chat?language=en_US) (Monday-Friday, 9am-8pm Eastern time)\
  Scoll down to RefWorks -- if it says "available," click on the blue "RefWorks" link

## What is RefWorks?

[RefWorks](https://refworks.proquest.com/login/) is an online citation manager that helps you keep track of citations to books, articles, and other documents.

##### It can also create properly formatted bibliographies, and insert citations into your documents.

- RefWorks is free to all JHU users
- It is web-based, so doesn't need to be downloaded
- It is also available on all public computers in Eisenhower Library
- [Information for JHU alumni](https://guides.library.jhu.edu/c.php?g=202544&p=7070317)
- Download Microsoft Office 365 from JHU by logging into **myjh.edu --> TECHNOLOGY --> Office 365:**\

##### 

##### **FOR HELP**

- START with the bottom left of this page
- [RefWorks's own guide about RefWorks](https://proquest.libguides.com/refworks) , including [videos](https://proquest.libguides.com/refworks#s-lg-box-26056734) for basic and advanced use
- More information about RefWorks and other citation managers is on [this Welch Library guide](https://browse.welch.jhmi.edu/citation-management)

**Write 'n' Cite Users:** [WnC is being discontinued.](https://knowledge.exlibrisgroup.com/RefWorks/Knowledge_Articles/Write-N-Cite_(WnC)_to_RefWorks_Citation_Manager_(RCM)_Migration) Please switch to [RCM](https://guides.library.jhu.edu/refworks/write-and-cite?preview=372ba2ea219de80ba3c6a5dfe043ff26) as soon as possible.

- [**Next:** HELP >>](https://guides.library.jhu.edu/refworks/classes)