# Help & Support

**Source**: https://www.library.jhu.edu/support/
**Parent**: https://www.library.jhu.edu//library-services/electronic-theses-dissertations/

## Search Frequently Asked Questions

Find quick answers, ask research questions, and contact librarians who specialize in your areas of interest.

Ask a Question

## [Visiting the Library](http://ask.library.jhu.edu/search/?t=0&adv=1&topics=Visiting%20the%20Library)

- [Where can I study?](https://www.library.jhu.edu/library-hours/)
- [Visitor Access to Sheridan Libraries](https://www.library.jhu.edu/policies/visitor-access-to-msel-brody/)
- [Will my Johns Hopkins ID get me into the library?](https://ask.library.jhu.edu/faq/338867)
- [Accessibility Services](http://ask.library.jhu.edu/faq/44617)
- [Access for Community Members](http://ask.library.jhu.edu/faq/195680?m=p)

## [Library Policies](http://ask.library.jhu.edu/search/?t=0&adv=1&topics=Library%20Policies)

- [Library Food Policy](http://ask.library.jhu.edu/faq/44666)
- [Loan Periods](https://www.library.jhu.edu/library-services/borrow-and-request-materials/)
- [Alumni Access to the Library](http://ask.library.jhu.edu/faq/44625)
- [Policies and Guidelines for Users](https://www.library.jhu.edu/policies/)

## [Finding Materials](http://ask.library.jhu.edu/search/?t=0&adv=1&topics=Finding%20Materials)

- - [Access the Wall Street Journal, New York Times, and other news sources online](https://ask.library.jhu.edu/faq/44659)
  - [Find JHU Dissertations and Theses](http://ask.library.jhu.edu/faq/44646)
  - [“Permissions Denied” while off-campus](http://ask.library.jhu.edu/faq/44637)
  - [Special Collections & Archives](http://ask.library.jhu.edu/search/?t=0&adv=1&topics=Special%20Collections%20%26amp%3B%20Archives)

## [Borrowing Materials](http://ask.library.jhu.edu/search/?t=0&adv=1&topics=Requesting%20Materials)

- [Self-Service Hold Shelf](https://ask.library.jhu.edu/faq/266651)
- [BorrowDirect](https://ask.library.jhu.edu/faq/44698)
- [Interlibrary Loan](https://ill.library.jhu.edu/msel/illiad.dll?Action=10&Form=2&Value=FAQ)

## [Printing at the Libraries](https://ask.library.jhu.edu/library-buildings/faq/409803)

- [Printing instructions](https://ask.library.jhu.edu/library-buildings/faq/409803)
- [Scanning books and documents](https://ask.library.jhu.edu/library-buildings/faq/409817)
- [Printing and scanning support](https://ask.library.jhu.edu/library-buildings/faq/409818)

## [Facilities & Supplies](http://ask.library.jhu.edu/search/?t=0&adv=1&topics=Facilities%20%26amp%3B%20Supplies)

- - [Reserve a Group Study Room](https://www.library.jhu.edu/library-services/room-reservations/)
  - [Microfilm access](https://ask.library.jhu.edu/library-buildings/faq/101804)
  - [Lost and Found](http://ask.library.jhu.edu/faq/44622)

Instructions and

## How-To Guides

Step-by-step instructions for using library services and accessing library materials.

[View Library Guides](http://guides.library.jhu.edu/how-to)

## Sidebar

### Contact us for help with:

- Finding a full text article
- Accessing an eBook
- Course readings
- And more!

- [Text 410-692-8874](sms:4106928874)
- [[email protected]](/cdn-cgi/l/email-protection#4f2e3c240f25273a6123262d2e213c382a3d3c612c2022)
- [Live Chat](https://ask.library.jhu.edu/chat/widget/f22740a3892438a4cbf36cfdc382a201)

### Librarian & Staff Directory

Search for a librarian, curator, or archivist to help you with your research.\
[View Librarian & Staff Directory](https://www.library.jhu.edu/about/librarians-staff-directory/)

### Ask a Librarian FAQs

[Online Support & Resources](http://ask.library.jhu.edu/search/?t=0&g=904&topics=Online%20Services%20%26amp%3B%20Resources&adv=1)

[Finding Materials](http://ask.library.jhu.edu/search/?t=0&g=904&topics=Finding%20Materials&adv=1)