# The Sheridan Libraries

**Source**: https://guides.library.jhu.edu/refworks/group-accts
**Parent**: https://guides.library.jhu.edu/refworks

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# RefWorks

Tips and tricks for using RefWorks to manage citations, create bibliographies, and share citations.

- [Getting Started](https://guides.library.jhu.edu/refworks/general)
  - [HELP](https://guides.library.jhu.edu/refworks/classes)
  - [HANDOUT](https://guides.library.jhu.edu/c.php?g=202544&p=8990773)
- [Logging In](https://guides.library.jhu.edu/refworks/logging-in)
- [Citation Tools - What works with what?](https://guides.library.jhu.edu/refworks/write-and-cite)
  - [In-text Citations](https://guides.library.jhu.edu/c.php?g=202544&p=7240062)
  - [Trouble Getting RCM?](https://guides.library.jhu.edu/c.php?g=202544&p=8484651)
- [Accessibility](https://guides.library.jhu.edu/c.php?g=202544&p=9175459)
- [Group Accounts and Sharing](https://guides.library.jhu.edu/refworks/group-accts)
- [Troubleshooting and Tips](https://guides.library.jhu.edu/refworks/troubleshooting)
- [Alumni](https://guides.library.jhu.edu/c.php?g=202544&p=7070317)
- [Other Citation Tools (Zotero, EndNote, more)](https://guides.library.jhu.edu/c.php?g=202544&p=9455273)

## RefWorks Help

**Questions?**

- Email the [JHU RefWorks support group](mailto:refworks@jhmi.edu?subject=RefWorks%20help)
- [refworks.support@proquest.com](mailto:refworks.support@proquest.com) \
  or 775-327-4105 \
  (Monday-Friday, 9am-8pm Eastern)\
  or (toll free) 800-521-0600 ext 74440
- [**RefWorks CHAT**](https://support.proquest.com/s/chat?language=en_US) (Monday-Friday, 9am-8pm Eastern time)\
  Scoll down to RefWorks -- if it says "available," click on the blue "RefWorks" link

## Sharing Folders in New RefWorks

##### RefWorks allows users to share folders. Each user can view, annotate, or modify/add references, depending on the permissions given.

\
NOTE: You cannot share a New RefWorks folder with someone using Legacy (old) RefWorks. Before you share a folder, make sure that each person you'd like to include on the shared folder has logged into New RefWorks first to create an account.

NOTE: Refworks recommends that only one person at a time work on a shared folder. The program does not keep a record of any changes, and you can't see what anyone else has done; the page will just be reloaded with the latest change each time. Also, if other users don't want someone's change, you're stuck with it because there is no way to back to the last version of the entry.

**To share a folder:**

- highlight the folder you want to share, and click on the 3 dots next to the folder name
- choose "share folder"
- add email addresses of collaborators from anywhere, whether JHU or not
- choose permissions

**[Here is more information from the guide from Refworks itself.](https://knowledge.exlibrisgroup.com/RefWorks/Product_Documentation/RefWorks_User_Guide/0400_Managing_References#Sharing_References_and_Working_with_Shared_References)**

You can also share entire **Projects**. Click the link above for information about that.

- [<< **Previous:** Accessibility](https://guides.library.jhu.edu/c.php?g=202544&p=9175459)
- [**Next:** Troubleshooting and Tips >>](https://guides.library.jhu.edu/refworks/troubleshooting)