# The Sheridan Libraries

**Source**: https://guides.library.jhu.edu/refworks/write-and-cite
**Parent**: https://guides.library.jhu.edu/refworks

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# RefWorks

Tips and tricks for using RefWorks to manage citations, create bibliographies, and share citations.

- [Getting Started](https://guides.library.jhu.edu/refworks/general)
  - [HELP](https://guides.library.jhu.edu/refworks/classes)
  - [HANDOUT](https://guides.library.jhu.edu/c.php?g=202544&p=8990773)
- [Logging In](https://guides.library.jhu.edu/refworks/logging-in)
- [Citation Tools - What works with what?](https://guides.library.jhu.edu/refworks/write-and-cite)
  - [In-text Citations](https://guides.library.jhu.edu/c.php?g=202544&p=7240062)
  - [Trouble Getting RCM?](https://guides.library.jhu.edu/c.php?g=202544&p=8484651)
- [Accessibility](https://guides.library.jhu.edu/c.php?g=202544&p=9175459)
- [Group Accounts and Sharing](https://guides.library.jhu.edu/refworks/group-accts)
- [Troubleshooting and Tips](https://guides.library.jhu.edu/refworks/troubleshooting)
- [Alumni](https://guides.library.jhu.edu/c.php?g=202544&p=7070317)
- [Other Citation Tools (Zotero, EndNote, more)](https://guides.library.jhu.edu/c.php?g=202544&p=9455273)

## RefWorks Help

**Questions?**

- Email the [JHU RefWorks support group](mailto:refworks@jhmi.edu?subject=RefWorks%20help)
- [refworks.support@proquest.com](mailto:refworks.support@proquest.com) \
  or 775-327-4105 \
  (Monday-Friday, 9am-8pm Eastern)\
  or (toll free) 800-521-0600 ext 74440
- [**RefWorks CHAT**](https://support.proquest.com/s/chat?language=en_US) (Monday-Friday, 9am-8pm Eastern time)\
  Scoll down to RefWorks -- if it says "available," click on the blue "RefWorks" link

## Refworks Tools

- [Write-N-Cite or RefWorks Citation Manager (RCM)?](#s-lib-ctab-21472340-0)
- [RefWorks Citation Manager (RCM) for PC + Mac](#s-lib-ctab-21472340-1)
- [Save to Refworks](#s-lib-ctab-21472340-2)
- [Refworks for Google Docs](#s-lib-ctab-21472340-3)

##### **NOTE about Write 'n' Cite (WnC):** --Starting in April, users will no longer be able to access the WnC installer download page on RefWorks --By April 2025 at the latest, all users should have upgraded to the [RefWorks Citation Manager (RCM)](https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fs786780033.t.en25.com%2Fe%2Fer%3Futm_campaign%3DEM1_RefWorks_Product_Communcations_Retention_Mar_AG_Global_2024%26utm_medium%3DOwned_Email%26utm_source%3DEloqua%26s%3D786780033%26lid%3D27782%26elqTrackId%3Dad13f5bd4e6e4af4b9ff1afbaa9a6267%26elq%3D50f8e5178b1b4465817fa3cce34efe5d%26elqaid%3D30800%26elqat%3D1&data=05%7C02%7Csvazakas%40jhu.edu%7Cbaf933a36ab84651aa4808dc481bf9cd%7C9fa4f438b1e6473b803f86f8aedf0dec%7C0%7C0%7C638464532191825357%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=KVAR63U2j7k%2BKmwIrs%2FSaDW5Em%2FUHYwLjyNIg5uWMz0%3D&reserved=0) add-in

##### --------------------------------------------------------------------------------------------------------------------------------------------------------

##### **Refworks Citation Manager (RCM)** lets you run a simplified version of Refworks inside Microsoft Word, so that you can create a bibliography (reference list).

- ##### [TABLE -- Tells you which tool works with your device, your operating system, and your writing platform (Word, Google, etc.)](https://knowledge.exlibrisgroup.com/RefWorks/Product_Documentation/RefWorks_User_Guide/0500_RefWorks_Add-ons%3A_Connecting_Your_Browser%2C_Microsoft_Word%2C_and_Google_Docs_to_RefWorks#Finding_the_Right_Writing_Tool_Add-on)

##### JHU provides Office 365 to all students, faculty, and staff for free.

- ##### RCM comes pre-installed, but it must be "added."

**To add RCM on a PC:**

1. Open Word
2. Go to Insert\
   \
3. Click on "**My Add-ins**” (do **NOT** click on "Store" or "Get Add-ins!)\
4. Click on ADMIN MANAGED \
   **Note**: If you do NOT see "Admin Managed," click on "My Add-ins," NOT "Store")\
5. Select Refworks Citation Manager\
6. Scroll down, and click ADD\

**To add RCM on a Mac:**

1. Insert
2. Add-ins
3. My Add-ins
4. See all
5. Click **ADMIN MANAGED**, and select RefWorks Citation Manager\
   Note: If you do not see "Admin Managed," follow the PC instructions above\
6. Scroll down and click ADD

#### "Save to RefWorks" captures information to create citations in RefWorks.

- [Install Save to RefWorks](https://knowledge.exlibrisgroup.com/RefWorks/Product_Documentation/RefWorks_User_Guide/0500_RefWorks_Plugins%3A_Connecting_Your_Browser%2C_Microsoft_Word%2C_and_Google_Docs_to_RefWorks): login to RW, click TOOLS (on top), and then "Tools" again, and do what it says

Refworks for Google Docs lets you "access and cite your references while working in Google Docs."

- [This page from RefWorks](https://knowledge.exlibrisgroup.com/RefWorks/Product_Documentation/RefWorks_User_Guide/0500_RefWorks_Add-ons%3A_Connecting_Your_Browser%2C_Microsoft_Word%2C_and_Google_Docs_to_RefWorks/003_RefWorks_for_Google_Docs?utm_campaign=EM1_RefWorks_Product_Communcations_Retention_Feb_AG_Global_2024&utm_medium=Owned_Email&utm_source=Eloqua#Installing_RefWorks_Citation_Manager_(RCM)_in_Google_Docs) explains how to install and use RefWorks in Google docs

- [<< **Previous:** Logging In](https://guides.library.jhu.edu/refworks/logging-in)
- [**Next:** In-text Citations >>](https://guides.library.jhu.edu/c.php?g=202544&p=7240062)