# Statistical Support Network
**Source**: https://services.anu.edu.au/business-units/statistical-support-network
**Parent**: https://services.anu.edu.au/business-units
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| SSN’s vision is to be the **hub** where every ANU **HDR student** and **researcher** is welcome to **collaborate** with **statistical** experts to achieve **excellent** research results. |
### Values
- Collaboration
- Competence
- Integrity
- Kindness
- Leadership
### SSN Services for Students and Staff
Consulting support is available, free of charge, to Honours students with research projects, Higher Degree Research students (e.g. Masters, PhD) and staff in all parts of the University. SSN consultations are now available **online**(via Zoom, etc.) or **face-to-face**. If face-to-face meeting is required, then social distancing and hygiene practices will be followed. Once the request is submitted, you will hear back from a consultant within **5 business days**.
Please[**request a consultation**](https://services.anu.edu.au/research-support/tools-resources/face-to-face-consultations#overlay-context=research-support/tools-resources/statistical-consultation-service)then a consultant will arrange a meeting on Zoom or face-to-face as appropriate.
Researchers and research students can get statistical advice through:
- [Face-to-face consultations](https://services.anu.edu.au/research-support/tools-resources/statistical-consultation-service#overlay-context=research-support/tools-resources/statistical-consultation-service)
- [Online courses in introductory statistics, experimental design, and statistical modelling](https://services.anu.edu.au/training/statistical-courses#overlay-context=business-units/statistical-consulting-unit)
- [Targeted courses and workshops when available](https://services.anu.edu.au/training/targeted-courses-for-hdr-honours-students#overlay-context=research-support/tools-resources/statistical-consultation-service)
- [SharePoint resources (ANU login is required to access the page)](https://anu365.sharepoint.com/sites/StatSupportoNline?xsdata=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&sdata=VUlmRWlTdUVTREQvRWhGUHpsOVN5UUdQY0M1MVRUM3p6T29zTGRkdDRTST0%3D&ovuser=e37d725c-ab5c-4624-9ae5-f0533e486437%2Cu5687886%40anu.edu.au&OR=Teams-HL&CT=1670368408667&clickparams=eyJBcHBOYW1lIjoiVGVhbXMtRGVza3RvcCIsIkFwcFZlcnNpb24iOiIyNy8yMjExMzAwNDEwMCIsIkhhc0ZlZGVyYXRlZFVzZXIiOmZhbHNlfQ%3D%3D)
**Can't request a consultation?**
If you're having trouble booking a consultation, [try visiting this page](https://services.anu.edu.au/research-support/tools-resources/face-to-face-consultations#overlay-context=research-support/tools-resources/statistical-consultation-service).
**Having trouble with software?**
For statistical software issues, please log a ticket through the [ANUConnect Portal](https://anuconnect.anu.edu.au/).
For other questions, please see our **FAQ** or contact us at [ssn@anu.edu.au](mailto:ssn@anu.edu.au).\
### About the SSN
The Statistical Support Network is a network of statisticians that specialises in statistical applications in academic research in the sciences and humanities. Its predecessor, the Statistical Consulting Unit, was established in 1982 and built a strong reputation for expert statistical advice in study design, data collection and data analysis across all disciplines. Research collaboration is central to our role. The Statistical Support Network replaced the SCU in August 2021 and it aims to be the most significant source of statistical advice in ANU. The Network has the technical expertise to keep abreast of the fast-evolving research methodologies in a data-driven research environment, across a broad range of disciplines. It consistently advocates for appropriate study designs for experiments and surveys, and provides advice in data management, exploratory data analysis, statistical modelling and data presentation. It offers short courses and workshops in statistics tailored to specific research areas, as well as more generalist online courses.
## Frequently Asked Questions
Q: I’m an honours/HDR student who needs some statistical advice on my research project – can SSN help?\
A: Yes! Book a face-to-face consultation with one of our friendly & helpful consultants via [this link](https://services.anu.edu.au/research-support/tools-resources/face-to-face-consultations#overlay-context=research-support/tools-resources/statistical-consultation-service). Consultations are free and there is no limit to how many times you can see us. Advice will not ordinarily be given via email or phone call.
Q: I’m a HDR student and I’m struggling with the software I am using for my coursework / research project, can you help?\
A: **SSN does not provide tutoring/training** on how to use software, nor can we help help with your **coursework assignments**, or **write code for you**. We do help with your Honours/HDR research projects by providing support in experimental design, survey design, data management, statistical modelling & data presentation.
Q: How can I download statistical software and how do I learn how to use it?\
A: If you're learning to use a software in your coursework & need help doing so, contact your course convener. To download software, [contact ANU ITS](https://services.anu.edu.au/information-technology/software-systems).
Q: I’m not an Honours/HDR student but would like to receive statistical advice, is this possible?\
A: SSN also provides consulting to all ANU staff, however we **cannot**provide **free** consulting to people **outside of the university**. Please contact us to discuss fee-for-service projects.
If you have any other enquiries, please feel free to email [ssn@anu.edu.au](mailto:ssn@anu.edu.au) for help.\
### Directions to the SSN
The SSN is located in the **Baldessin Precinct Building (#110) at level 4, Room E4.36**.
## Our Teams
- [The Statistical Support Network Members](https://services.anu.edu.au/business-units/statistical-support-network/the-statistical-support-network-members)
## Our Contacts
| Name | Contact details |
| --- | --- |
| Statistical Support Network | [ssn@anu.edu.au](mailto:ssn@anu.edu.au) |
| Name | Contact details |
| --- | --- |
| [Professor Alice Richardson](https://services.anu.edu.au/business-units/research-initiatives-and-infrastructure/statistical-support-network/professor-alice-richardson) Lead | [Send email](mailto:alice.richardson@anu.edu.au ) +61 2 6125 0562 Room E4.36 |
| [Mr Bob Forrester](https://services.anu.edu.au/business-units/research-initiatives-and-infrastructure/statistical-support-network/mr-bob-forrester) Adjunct Fellow | [Send email](mailto:u4346767@alumni.anu.edu.au ) +61 2 6125 8349 |
| [Associate Professor Emlyn Williams](https://services.anu.edu.au/business-units/research-initiatives-and-infrastructure/statistical-support-network/associate-professor-emlyn-williams) Emeritus Fellow | [Send email](mailto:emlyn.williams@anu.edu.au ) |
## Related links
- [One to One Consultations](http://services.anu.edu.au/research-support/tools-resources/statistical-consultation-service)
- [Online Courses](https://services.anu.edu.au/training/statistical-courses)
- [Software](https://services.anu.edu.au/research-support/tools-resources/statistical-software-packages)
- [Data Organisation Guidelines](https://services.anu.edu.au/research-support/tools-resources/data-organisation-guidelines)
- [Targeted Short-Courses](https://services.anu.edu.au/training/targeted-short-courses)
- [SSN Members](https://services.anu.edu.au/business-units/research-initiatives-and-infrastructure/statistical-support-network/the-statistical)
[University Feedback](https://forms.office.com/Pages/ResponsePage.aspx?id=XHJ941yrJEaa5fBTPkhkN-OgC-a6pghOveqqBdH54-JUQThQN1M4ODIwQkc4UlM1UTdNTEZETlVJQiQlQCN0PWcu)
## Location
Page Owner: [Research Initiatives & Infrastructure](mailto:rii@anu.edu.au)
Page Owner: [Research Services](mailto:research.services@anu.edu.au)