# Student Central
**Source**: https://services.anu.edu.au/business-units/division-of-student-administration-and-academic-services/student-central
**Parent**: https://services.anu.edu.au/business-units
ANU Student Central’s core service is University-wide student enquiry support for administration processes, systems and referral to support services. Our Student Central Assistants who staff enquiry services are current students and recent graduates with first-hand experience studying at ANU.
Student Central’s services support course enrolment, program management, academic adjustments, fees, timetabling, examinations, graduation, academic records and documents:
- [Enquiries](https://www.anu.edu.au/students/contacts/student-central):
- Email, telephone and in-person student enquiry support.
- [Student cards](https://www.anu.edu.au/students/program-administration/enrolment/student-cards):
- Issuing new and replacement student cards.
- Reactivating and extending student card expiry.
- Academic records and documents:
- Issuing electronic and physical copies of [Academic Transcripts](https://www.anu.edu.au/students/program-administration/program-management/purchase-an-academic-transcript).
- Issuing physical copies of [Australian Higher Education Graduation Statements (AHEGS)](https://www.anu.edu.au/students/graduation/ahegs).
- Preparing custom letters for current students (e.g. fee letters, proof of address or study break).
We offer additional services to commencing students in the Orientation period each semester\*:
- Increased opening hours and capacity for in person enrolment, fee and timetabling support for commencing students, offered through our Student Help Centre.
- Increased opening hours and capacity for student card services.
- In person and online enrolment, fee and timetabling information sessions (pre-arrival and Orientation week).
- Bespoke student card services for specific cohorts (e.g. Global Programs, University Accommodation).
\*These additional services operate in the pre-arrival and Orientation period, and generally commence 2 weeks prior to Orientation Week and conclude Friday of Week 1.
## Current service information
For Student Central’s current service information, including locations and opening hours, visit the [Student Central homepage](https://www.anu.edu.au/students/contacts/student-central).
## Collaborate with us
If you’re an ANU staff member seeking service support, bespoke services or to collaborate with Student Central, please contact Lizzie Gordon, Deputy Manager, on the details below.
## Our Contacts
| Name | Contact details |
| --- | --- |
| Student Central | [student@anu.edu.au](mailto:student@anu.edu.au) 135 268 or +61 2 6125 3339 [Student Central homepage](https://www.anu.edu.au/students/contacts/student-central ) |
| Name | Contact details |
| --- | --- |
| [Marian Foster](https://services.anu.edu.au/business-units/division-of-student-administration-and-academic-services/student-central/marian-foster) Senior Student Information Officer | [Send email](mailto:marian.foster@anu.edu.au ) +61 2 6125 7734 |
| [Lizzie Gordon](https://services.anu.edu.au/business-units/division-of-student-administration-and-academic-services/student-central/lizzie-gordon) Deputy Manager | [Send email](mailto:Lizzie.Gordon@anu.edu.au ) +61 2 6125 9254 |
| [Darvina Rahmat](https://services.anu.edu.au/business-units/division-of-student-administration-and-academic-services/student-central/darvina-rahmat) Student Information Officer | [Send email](mailto:darvina.rahmat@anu.edu.au ) +61 2 6125 5956 |
| [Student Central Assistants](https://services.anu.edu.au/business-units/division-of-student-administration-and-academic-services/student-central/student-central-assistants) | [Send email](mailto:student@anu.edu.au ) 135 268 or +61 2 6125 3339 |
## Information for staff
- [Academic integrity](https://services.anu.edu.au/learning-teaching/academic-integrity)
- [Student administration](https://services.anu.edu.au/learning-teaching/student-administration)
## Related links
- [Academic Transcripts](https://www.anu.edu.au/students/program-administration/program-management/purchase-an-academic-transcript)
- [Australian Higher Education Graduation Statement (AHEGS)](https://www.anu.edu.au/students/graduation/ahegs)
- [Key Student Contacts](https://www.anu.edu.au/students/program-administration/enrolment/havent-received-your-first-password)
- [Student Cards](https://www.anu.edu.au/students/program-administration/enrolment/student-cards)
- [Student Central Homepage](https://www.anu.edu.au/students/contacts/student-central)
[University Feedback](https://forms.office.com/Pages/ResponsePage.aspx?id=XHJ941yrJEaa5fBTPkhkN-OgC-a6pghOveqqBdH54-JUQThQN1M4ODIwQkc4UlM1UTdNTEZETlVJQiQlQCN0PWcu)
## Location
Page Owner: [Division of Student Administration and Academic Services](mailto:student@anu.edu.au)