Metadata
Title
Enrolments and Fees Office
Category
general
UUID
dac125c537764129b3ed2972bbfb4546
Source URL
https://services.anu.edu.au/business-units/division-of-student-administration-an...
Parent URL
https://services.anu.edu.au/business-units
Crawl Time
2026-03-11T03:28:43+00:00
Rendered Raw Markdown

Enrolments and Fees Office

Source: https://services.anu.edu.au/business-units/division-of-student-administration-and-academic-services/enrolments-and-fees-office Parent: https://services.anu.edu.au/business-units

The Enrolments and Fees Office (E&F) manages a range of functions relating to student fee compliance including HELP eligibility and maintenance, student and sponsor invoicing, student debt recovery, cancellation for non-payment and fee refunds. E&F is also responsible for the account management and data integrity of student fees, which involves preparing fee reconciliations and ledger maintenance, and handling banking and payment uploads in Student Administration System.

E&F actions a large number of administrative processes for coursework variation requests such as degree transfers, program leave, program withdrawals and changes to enrolments.

E&F provides services in support of other administrative functions related to student accounts such as managing internal and external sponsorship arrangements, administering Overseas Student Health Cover (OSHC) for international students, and financial management and reporting for the Australia Awards Scholarships.

Our Teams

Our Contacts

Name Contact details
Enrolments and Fees enrolmentsfees.manager@anu.edu.au
OSHC oshc@anu.edu.au
Refunds refunds@anu.edu.au
Sponsorships sponsorships@anu.edu.au
Student Administration & Records (staff only) star@anu.edu.au
Student Fee Compliance feecompliance.star@anu.edu.au
Student Finance student.finance@anu.edu.au

Information for staff

University Feedback

Location

154 Di Riddell Student Centre

Page Owner: Division of Student Administration and Academic Services