# Applicant Appeals and Complaints Procedure

**Source**: https://documents.manchester.ac.uk/DocuInfo.aspx?DocID=78277
**Parent**: https://documents.manchester.ac.uk/listofprocedures.aspx

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| Applicant Appeals and Complaints Procedure  **Summary:** We recognise that there may be occasions when applicants may consider that the University has not adhered to its Policy, or where applicants or offer holders are dissatisfied with their experience or feel that information or material is inadequate or misleading. The Applicant Appeals and Complaints Procedure informs applicants what to do if they feel that they have grounds for an appeal or wish to make a complaint.   **Type:** Procedure   **Category:** Recruitment, Fees and Teaching and Learning   **Owner:** Student Admissions          **Contact email:** [heidi.page@manchester.ac.uk](mailto:heidi.page@manchester.ac.uk)   **Last modified:** 16/12/2025    **Link to this document:**   https://documents.manchester.ac.uk/display.aspx?DocID=78277        [Edit](https://documents.manchester.ac.uk/admin/editDoc2.aspx?DocID=78277) (only Administrators) | |

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