IT Services
Source: https://www.itservices.manchester.ac.uk/help/in-person/ Parent: https://www.itservices.manchester.ac.uk/help/
Skip to navigation | Skip to main content | Skip to footer
IT Services
In-person IT support
Visit an IT support desk for face to face, practical advice. No appointment necessary.
Staff support
The IT in-person support desk in the Kilburn Building has temporarily re-located to the ground floor of Main Library while building works take place. More information.
The support desk helps with all University supported IT services, for example:
- IT account queries,
- Connecting laptops, smartphones and tablets to email, eduroam Wi-Fi and Virtual Private Network (VPN),
- Full support for University owned IT equipment.
Support for University services on personal equipment is on a best-endeavours basis.
Main Library
- Building 55 on the campus map
- Library Customer Services Desk, Ground floor, Blue area
- Monday to Friday, 8am to 5pm
- Appointments are not necessary, however they can be requested in some circumstances.
Student support
On site student IT support is available at the Main Library and Alan Gilbert Learning Commons.
The Library Digital Support team provide help for students with IT account queries, connecting laptops, smartphones and tablets to email, eduroam, Wi-Fi and Virtual Private Network (VPN), University licensed applications (including Microsoft Office 365), Library PC cluster support, Library digital services and general IT guidance. Support for personal equipment is available and includes advice on connecting to University services, licensed software setup, operating systems, general troubleshooting and virus removal.
Please see the Library website for closure information:
Regular information:
Main Library
- Building 55 on the campus map
- Library Customer Services Desk, Ground floor, Blue area
- Monday to Friday, 9am to 5pm.
Alan Gilbert Learning Commons (AGLC)
- Building 63 on the campus map
- Customer Services desk is on the right, through the revolving doors
- Monday to Friday, 9am-5pm
Other library sites
Support is available on request at:
- Eddie Davies Library, Alliance Manchester Business School
- Stopford Library, Stopford Building
- Lenagan Library, Martin Harris Centre
-
Art and Archaeology Library, Mansfield Cooper Building
-
Find out more about student IT support on the Library's website
Main Library
Alan Gilbert Learning Commons
Kilburn Building
Contact us
- Getting in touch
- +44 (0) 161 306 5544
Find us
IT Services, The University of Manchester, Manchester, M13 9PL, UK
Connect with us
- Disclaimer
- Data Protection
- Copyright notice
- Web Accessibility
- Freedom of information
- Charitable status
- Royal charter number: RC000797