# IT Services

**Source**: https://www.itservices.manchester.ac.uk/help/
**Parent**: https://documents.manchester.ac.uk/DocuInfo.aspx?DocID=7927

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# [IT Services](https://www.itservices.manchester.ac.uk/)

[University home](https://www.manchester.ac.uk)

- [Students](https://www.itservices.manchester.ac.uk/students/)
- [Our services](https://www.itservices.manchester.ac.uk/ourservices/)
- [Cyber security](https://www.itservices.manchester.ac.uk/cybersecurity/)
- [Research IT](https://www.itservices.manchester.ac.uk/research/)
- [About us](https://www.itservices.manchester.ac.uk/aboutus/)
- [Help and support](https://www.itservices.manchester.ac.uk/help/)

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[#### Connect

##### Make a request, report a fault, or access the Knowledge Base to find solutions and instructions for your IT](https://www.itservices.manchester.ac.uk/help/connect/)

[#### Your Windows 11 upgrade

##### Using Windows 10? Your PC will be disconnected from the network. Please upgrade soon.](https://www.itservices.manchester.ac.uk/ourservices/software/windows11/)

#### Get in touch

Make a request, report a fault, or access the Knowledge Base to find solutions and instructions for your IT
[Visit the Connect portal](https://www.itservices.manchester.ac.uk/help/connect/)

Telephone IT support is available 24 hours a day, 7 days a week.
[Call us on: **0161 306 5544.**](tel:01613065544) Note that calls are recorded.[Call recording](https://www.itservices.manchester.ac.uk/help/call-recording/)

Visit an IT support desk for face-to-face, practical advice. No appointment necessary.[In-person IT support](https://www.itservices.manchester.ac.uk/help/in-person/)

Student IT support, provided by the Library (9am-5pm Mon-Fri):
[Library student IT support](https://www.library.manchester.ac.uk/services/library-it-services/it-support/)

[#### IT planned work mailing list

##### Sign up to receive occasional notifications of upcoming work](https://www.itservices.manchester.ac.uk/help/it-planned-work/)

[#### eLearning and Canvas

##### Support for Canvas, our virtual learning environment](https://www.itservices.manchester.ac.uk/help/elearning/)

#### Service availability

#### Quick links 1

- [Installing software (Staff and PGR)](https://connect.manchester.ac.uk/esc?id=kb_article&sysparm_article=KB0010194)
- [Virtual Private Network (Staff and PGR)](https://connect.manchester.ac.uk/esc?id=kb_article&sysparm_article=KB0010787)
- [Virtual Private Network (students)](https://student.connect.manchester.ac.uk/csp/en/globalprotect-vpn-install-undergraduate-and-pgdt-students?id=kb_article&sysparm_article=KB0010512)

#### Quick links 2

- [Print to Xerox printers via the web](https://student.connect.manchester.ac.uk/csp/en/xerox-printers-print-via-a-web-browser?id=kb_article&sysparm_article=KB0010554)
- [Installing printers on Windows (staff)](https://connect.manchester.ac.uk/esc?id=kb_article&sysparm_article=KB0010365)
- [What is AppsAnywhere?](https://student.connect.manchester.ac.uk/csp/en/appsanywhere-what-is-appsanywhere-and-how-to-access?id=kb_article&sysparm_article=KB0012558)

#### Quick links 3

- [Access a shared mailbox](https://connect.manchester.ac.uk/esc?id=kb_article&sysparm_article=KB0010666)
- [Check your version of Windows (staff)](https://connect.manchester.ac.uk/esc?id=kb_article&sysparm_article=KB0012063)
- [Eduroam Wi-Fi](https://connect.manchester.ac.uk/esc?id=kb_article&sysparm_article=KB0012347)

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