# Disability Advisory and Support Service

**Source**: https://www.dass.manchester.ac.uk/how-do-i-get-support/what-is-a-university-support-plan/
**Parent**: https://www.dass.manchester.ac.uk/how-do-i-get-support/how-do-i-register/

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[Home](https://www.dass.manchester.ac.uk/)

# Disability Advisory and Support Service

- [Who do we support?](https://www.dass.manchester.ac.uk/who-do-we-support/)
- [What support can I get?](https://www.dass.manchester.ac.uk/what-support-can-i-get/)
- [How do I get support?](https://www.dass.manchester.ac.uk/how-do-i-get-support/)
- [Contact and see us](https://www.dass.manchester.ac.uk/contact-and-see-us/)
- [FAQs](https://www.dass.manchester.ac.uk/frequently-asked-questions/)
- [Study Needs Assessments](https://www.dass.manchester.ac.uk/assessment-centre/)

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## University support plans

#### What is a University Support Plan?

A University Support Plan is a confidential document that describes the support that the University will put in place for you. Every Support Plan is different, but here are some details that could be included.

- Any exam support that you may need, such as having rest breaks or a smaller room.
- Any support that you require from your School, including advising the academics who teach you about any adjustments you need in classes, labs, or written assignments.
- Library support, such as giving you extensions for high demand library loans.

You may find it helpful in advance of attending your DASS support plan meeting, to read our [**Confidentiality Statement**](https://documents.manchester.ac.uk/DocuInfo.aspx?DocID=58186)

#### When do I get a Support Plan?

After you’re [fully registered with us](https://www.dass.manchester.ac.uk/how-do-i-get-support/how-do-i-register/), we’ll then look into creating a support plan for you.

#### Who will you send my Support Plan to?

This depends on the permission you’ve given us, as we can only put our support in place [if you’ve given us permission](https://www.dass.manchester.ac.uk/frequently-asked-questions/) to talk to certain people.

If you’ve given us consent, we will usually send the support plan to the [Disability Coordinator in your School](https://www.dass.manchester.ac.uk/contact-and-see-us/who-can-i-talk-to-in-my-school/)/[Library](http://www.library.manchester.ac.uk/services-and-support/students/using-the-library/disabled-customers/contact/). It is then the School’s responsibility to send out the support plan to the relevant academic and support staff.

#### Where is my Support Plan?

Your support plan will always be emailed to your student email address, once the support is agreed.

#### What if my Support Plan isn’t meeting my needs?

Please contact your [Disability Advisory and Support Service caseworker](https://www.dass.manchester.ac.uk/contact-and-see-us/who-is-my-disability-adviser/) to discuss this further, and do this as soon as possible, because we may need to meet you to review this.

#### What if I’m not receiving the support you’ve recommended?

Contact your [Disability Advisory and Support Service caseworker or Assistant Adviser](https://www.dass.manchester.ac.uk/contact-and-see-us/who-is-my-disability-adviser/) as soon as possible if you’re not receiving support.

#### What kind of support will be in my University Support Plan?

- [Support from teaching staff](https://www.dass.manchester.ac.uk/what-support-can-i-get/study-support/support-from-my-teaching-staff/)
- [Support in exams](https://www.dass.manchester.ac.uk/what-support-can-i-get/exams/)
- [Support from the library](https://www.dass.manchester.ac.uk/what-support-can-i-get/study-support/library/)

#### Contact us

- [Email us](mailto:dass@manchester.ac.uk)
- 0161 275 7512

#### Find us

[2nd Floor, University Place, The University of Manchester, Oxford Road, Manchester M13 9PL, UK](https://www.manchester.ac.uk/discover/maps/interactive-map/?id=34)

#### Connect with us

- [Disclaimer](https://www.manchester.ac.uk/disclaimer/)
- [Data Protection](https://www.manchester.ac.uk/about/privacy-information/data-protection/)
- [Copyright notice](https://www.manchester.ac.uk/copyright/)
- [Web Accessibility](https://www.dass.manchester.ac.uk/accessibility-statement/)
- [Freedom of information](https://www.manchester.ac.uk/about/privacy-information/freedom-information/)
- [Charitable status](https://www.manchester.ac.uk/about/governance/charitable-status/)
- Royal charter number: RC000797