# Information Technology
**Source**: https://it.uw.edu/?utm_source=quicklinks&utm_medium=click&utm_campaign=quicklinks&utm_term=computingit
**Parent**: https://www.washington.edu/
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## Optimize Your Departmental IT Budget
Find ways to share the cost of IT services and get discounts through IT service consolidation.
[Find ways to save today](https://it.uw.edu/resources/information-and-technology-services/)
## Common Tasks
Common Tasks
### Workday support
Where you go for Workday help depends on what you need help with:
- [**Workday@UW:**](https://workday.uw.edu) Start here if you’re not sure where to find answers.
- [**Employee Workday Help:**](https://employeehelp.workday.uw.edu) Documentation and support for human resources, time-tracking, payroll, and benefits processes.
- [**UW Connect Finance Portal:**](http://uwconnect.uw.edu/finance) Self-service support for Workday Finance, including procurement, grant management, and other finance functions.
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### UW NetIDs, access, and 2FA authentication
- [Get a UW NetID](https://uwconnect.uw.edu/it?id=kb_article_view&sysparm_article=KB0033932#personal)
- [Set UW NetID recovery options](https://uwconnect.uw.edu/it?id=kb_article_view&sysparm_article=KB0033934)
- [Reset your UW NetID password](https://uwconnect.uw.edu/it?id=kb_article_view&sysparm_article=KB0033932#passwords)
- [Can I change my UW NetID?](https://uwconnect.uw.edu/it?id=kb_article_view&sysparm_article=KB0033932#permanent)
- [Get a Shared UW NetID that can be used by multiple people](https://uwconnect.uw.edu/it?id=kb_article_view&sysparm_article=KB0033938)
- [Set up Duo two-factor authentication](https://uwconnect.uw.edu/it?id=kb_article_view&sysparm_article=KB0033870)
- [Get a passcode or bypass code for 2FA](https://uwconnect.uw.edu/it?id=kb_article_view&sysparm_article=KB0033875#Use)
- [Provide access to UW-IT services to other UW NetIDs](https://uwconnect.uw.edu/it?id=kb_article_view&sysparm_article=KB0034450)
### Software and downloads
- [UW-IT Software Catalog (UWare)](https://it.uw.edu/software/)
- [Get help with Microsoft Office 365](https://uwconnect.uw.edu/it?id=kb_category&kb_id=11336c101becd214ddb254ea234bcb92&kb_category=8064dbed87909e906f1997dd3fbb358d)
- [Get help with UW Google services, such as Gmail and Google Drive](https://uwconnect.uw.edu/it?id=kb_category&kb_id=11336c101becd214ddb254ea234bcb92&kb_category=b354dbed87909e906f1997dd3fbb358a)
- [Request a SharePoint Online site](https://uwconnect.uw.edu/it?id=kb_article_view&sysparm_article=KB0034430)
### Phones and videoconferencing
- [Use the functions on your campus desk phone](https://uwconnect.uw.edu/it?id=kb_article_view&sysparm_article=KB0034780)
- [Install Zoom Video Conferencing](https://uwconnect.uw.edu/it?id=kb_article_view&sysparm_article=KB0034805)
- [Get help with Zoom](https://uwconnect.uw.edu/it?id=kb_article_view&sysparm_article=KB0034805)
### Email and calendars
- [Set up or change your email forwarding](https://uwconnect.uw.edu/it?id=kb_article_view&sysparm_article=KB0034030)
- [Reduce Junk, Spam, and Phishing emails](https://it.uw.edu/guides/email-calendaring/email/junk-spam-and-phishing-email/)
- [Get help with Microsoft Outlook](https://uwconnect.uw.edu/it?id=kb_article_view&sysparm_article=KB0034387)
- [Get help with Mailman email lists](https://uwconnect.uw.edu/it?id=kb_article_view&sysparm_article=KB0033982)
### Teaching, Learning & Classroom Technology
- [Get help with Canvas](https://uwconnect.uw.edu/it?id=kb_category&kb_id=11336c101becd214ddb254ea234bcb92&kb_category=d7549bed87909e906f1997dd3fbb35fe)
- [Get help with Poll Everywhere](https://uwconnect.uw.edu/it?id=kb_category&kb_id=11336c101becd214ddb254ea234bcb92&kb_category=b754dbed87909e906f1997dd3fbb3568)
- [Get help with Panopto Lecture Capture](https://uwconnect.uw.edu/it?id=kb_category&kb_id=11336c101becd214ddb254ea234bcb92&kb_category=b354dbed87909e906f1997dd3fbb3563)
- [Get help with MyPlan](https://uwconnect.uw.edu/it?id=kb_category&kb_id=11336c101becd214ddb254ea234bcb92&kb_category=2f54dbed87909e906f1997dd3fbb3559)
- [Classroom Technology & Support](https://uwconnect.uw.edu/it?id=kb_category&kb_id=11336c101becd214ddb254ea234bcb92&kb_category=d3549bed87909e906f1997dd3fbb35ff)
### Connecting to the UW network
- [Connect to Wi-Fi on campus](https://uwconnect.uw.edu/it?id=kb_article_view&sysparm_article=KB0034253)
- [Connect to eduroam](https://uwconnect.uw.edu/it?id=kb_article_view&sysparm_article=KB0034255)
- [Remotely connect to the UW Network with Husky OnNet VPN](https://uwconnect.uw.edu/it?id=kb_article_view&sysparm_article=KB0034243)
- [Visitors: connect to the UW network](https://uwconnect.uw.edu/it?id=kb_article_view&sysparm_article=KB0034263)
### Other common tasks
- [Access Keynes (keynes.u.washington.edu)](https://uwconnect.uw.edu/it?id=kb_category&kb_id=11336c101becd214ddb254ea234bcb92&kb_category=2754dbed87909e906f1997dd3fbb354c)
- [Set up a website, blog or wiki](https://it.uw.edu/guides/online-storage-publishing/web-publishing/)
## Help Center
Self-help information can be found on this website:
- [Get Help Portal](https://it.uw.edu/help/)
- [Knowledge Base](https://uwconnect.uw.edu/it)
- [Service Status](https://it.uw.edu/help/servicestatus/)
- [Change Calendar](https://it.uw.edu/changecal/)
- **Chat:** [UW-IT Online Chat](https://it.uw.edu/help/chat)
- **Email:** help@uw.edu
- **Phone:** 206-221-5000
**Note:** For cybersecurity incidents, please call UW-IT at the above number to report it immediately.
## News & Featured
### [Prompting Guide for UW Faculty](https://it.uw.edu/guides/artificial-intelligence/purple/faculty-guide-to-prompting-purple/)
Learn practical strategies to create clearer prompts and get more effective outcomes when using UW’s Purple generative AI tool.[Purple Prompting Guide for Faculty](https://it.uw.edu/guides/artificial-intelligence/purple/faculty-guide-to-prompting-purple/)
### [Empower Access for Every Digital User](https://www.washington.edu/accesstech/)
Make your digital content usable for everyone. Get quick tips, tools, and support to create accessible sites, documents, and media. Start improving access in minutes.[Start making your content accessible now](https://www.washington.edu/accesstech/)
### [Explore Purple](https://it.uw.edu/guides/artificial-intelligence/purple/)
Learn about UW’s AI tool, Purple. It's secure, smart, and built for learning, research, and productivity. [Discover Purple](https://it.uw.edu/guides/artificial-intelligence/purple/)