# AI in Professional Services Case Studies

**Source**: https://oerc.ox.ac.uk/ai-centre/ai-in-professional-services-case-studies
**Parent**: https://oerc.ox.ac.uk/ai-centre

Colleagues in Professional Services across the University have been using generative AI tools to assist in their work. Read on to find out how they have been doing this and get inspired for how AI could help you.

[#### Generative AI as a design partner for process improvement](/ai-centre/ai-in-professional-services-case-studies/generative-ai-as-a-design-partner-for-process-improvement)

User Case Study

Rick Hanley, Senior Grants Officer, Nuffield Department of Medicine

[#### Streamlining IT troubleshooting and building new skills](/ai-centre/ai-in-professional-services-case-studies/streamlining-it-troubleshooting-and-building-new-skills)

User Case Study

IT Support Staff

[#### Communicating human knowledge using AI](/ai-centre/ai-in-professional-services-case-studies/communicating-human-knowledge-using-ai)

User Case Study

Ella Wicks, Content Officer, AI Competency Centre

[#### Improving communications and tracking career progression with AI](/ai-centre/ai-in-professional-services-case-studies/improving-communications-and-tracking-career-progression-with-ai)

User Case Study

Becca Chesworth, Digital Communications Officer, Keble College

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