Product Design & Health
Source: https://learningforlife.tudelft.nl/product-design-health/ Parent: https://learningforlife.tudelft.nl/our-courses/health-and-medical-technology/
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Product Design: The Delft Design Approach + Free
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Design in Healthcare: Using Patient Journey Mapping + Free
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Product Design & Health
Summary
Product Design & Health
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- Key design methods taught at TU Delft.
- The design process – from understanding the user in context to delivering a great design.
- How to develop a patient journey.
- How and when to use the method of patient journey mapping in design activities.
- How to identify design opportunities starting from the patient journey.
Free
program content
2 Courses
- Type Programme
- Location Online
- Pacing Starts anytime / Self-paced
- Length
For instructor paced courses this is the length of the course.
For self-paced courses this is the length of the course if you spend the amount of time per week as specified. You're free to go faster or slower as you see fit.
15 Weeks - Effort 3 - 7 Hours
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Programme
Develop your expertise with multiple courses at a discounted price.
- Overview
Master design knowledge required to improve the patient experience in healthcare systems.
Healthcare systems strive to offer better treatment and improve its service level for a growing number of patients. Designers can contribute to this goal by offering their unique human-centered thinking and creative solutions. In this program, you will learn key design methods and learn to apply them to healthcare through mastering a unique method of patient journey mapping.
There are several design methods that focus on the patient journey (built upon concepts derived from "customer journey"). By looking into the patient journey in great detail, designers can generate useful solutions for very specific problems. At the same time, other professionals in healthcare can learn how design can help with facilitating better care. - Job outlook
- Healthcare providers continuously seek ways to improve patient satisfaction, and can benefit from new approaches. (McKinsey in Healthcare, August 2015)
- Job opportunities include: experience designer, innovation manager in healthcare, product manager in healthcare or consultant.
- Estimated annual salary of senior industrial designers amounts to $90,709 per year. (indeed.com)
- Real career impact
"Understanding people is one of the hardest and most rewarding challenges of an innovation team. It is easy to make assumptions about how others experience the world, which leads to poorly thought-out products and services. Customer and patient journey mappings of all the different stakeholders, including patients, medical staff, etc., play a crucial role in this and are an important part of the design toolbox. These visual maps capture activities and emotions of people in a particular context over time. This program can help learners see and understand their customers in new ways, and spot the insights that lead to people-centered solutions." — Dr. ir Paul Gardien, Head of Design Strategy & Design Innovation, Vice President Philips Design - Qualifications
##### Certificates
If you successfully complete this program you will earn a Professional Program Certificate.
##### Chartered Engineering Competences
All our online courses and programs have been matched to the competences determined by KIVI’s Competence Structure, a common frame of reference for everyone, across all disciplines, levels and roles.
These competences apply to this course:
- A1: Extend your theoretical knowledge of new and advancing technologies.
- B1: Identify potential projects and opportunities.
What our learners say about us
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The Delft Design course taught me how to fully understand the end-users and their needs.
Joseph Ricafort - Philippines
Read the full story - > This fitted perfectly with my workload and gave me the flexibility to study anytime from any place.
Charbel El Tawil - Lebanon
Product Design: The Delft Design Approach
6 - 8 Hours per week
Free
Design in Healthcare: Using Patient Journey Mapping
3 - 4 Hours per week
Free